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Hilton Garden Inn Islip MacArthur Airport – reviews, photos

3.0 of 5
3485 Veterans Memorial Highway, Ronkonkoma, NY 11779
Hotel amenities
Hilton Garden Inn Islip MacArthur Airport
Ranked #1 of 5 hotels in Ronkonkoma
4.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    32
    29
    13
    4
    1
Date Rating
New York, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“A great example of this genre.”
4 of 5 stars Reviewed 31 August 2011

The Hilton Garden Inn in Ronkonkoma is a very good hotel. The staff is exceptional. There is a ton of parking. Check in was fast and efficient. The rooms are what you would expect but what caught my eye was the level of maintenance. Nothing was broken or missing, no rust anywhere in the bathroom. The heating and air conditioning worked well and quietly. No honor bar and no pay per view and they were not missed. Refrigerator was good and there was a coffee maker that I didn’t use as they had free coffee in the lobby every morning. There is a very small gym and a small swimming pool which I didn’t use but checked them out anyways.

Another thing that caught my attention was the level of service of the staff. It was really good. Everybody was friendly and tried their best. Breakfast was included in my room rate, so every morning at 6am I was down at the restaurant. The waitress made very sure I had what I wanted every day. I also ate a couple of appetizers during the dinner time frame. Again the service was over the top. Two people worked the dinner crowd and they both saw me the second I walked in and made sure I got what I wanted. The waitress was cute too, she obviously deserves a bigger rock on her finger then the one she wears.

Overall a great place. I recommend it.

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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Pretty Decent -- Nothing Special”
3 of 5 stars Reviewed 7 August 2011

The front desk staff was very nice and efficient. I think I got a free bottle of water for being a Hilton Honors member. Free parking. No free breakfast, which is a bummer. The one complaint I have is that they did had an older television, and I feel like the Hilton Hotels should have HD TV's. I believe they have a free airport shuttle to Islip, which is nice.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jls74 about Hilton Garden Inn Islip MacArthur Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amrit Hoffer, Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review
9 August 2011
Thank you for your stay with us in April and for taking the time to write a reveiw about our hotel. Since your last stay with us hotel has upgraded all of our rooms to LG flat screen TV's and will go HD at the end of this month. We hope you come visit us soon and thank you for your business.
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New York
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Overall nice experience”
4 of 5 stars Reviewed 4 August 2011

Stayed here overnight for a nearby wedding. Front desk was incredibly efficient at check-in (appreciated since I'd gotten stuck in traffic and was late to a rehearsal dinner!), room was very clean and averagely appointed, free on-site parking, and breakfast was available albeit for an additional cost. Staff was once again helpful in the morning in getting me a free cup of milk to have with my in-room coffee. Overall a nice stay; recommended.

  • Stayed June 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Yorkers in Houston
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“a typical chain hotel”
3 of 5 stars Reviewed 28 July 2011

We stayed here 2 nights while attending a wedding. Bed was a bit too hard for us (but I was told they are upgrading their queen size beds to adjustable air ones in the fall) and all of their available king adjustable beds were in smoking rooms. Carpet was stained, but the rest of the room and bathroom were very clean. Flat screen tvs were just installed that day and free wireless internet worked well in the room. I don't know how full the hotel was, but it was quiet in the room.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, Virginia
Top Contributor
54 reviews 54 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Excellent customer service, wonderfully kid friendly, AMAZING breakfast”
5 of 5 stars Reviewed 28 July 2011

We stayed here with several other friends and their children. This is a great kid-friendly hotel. We had adjoining rooms, a kitchenette area (with microwave/fridge), and a HUGE room. The hotel, itself, is nice and the customer service is great. The daily breakfast, which came included in our rate, was wonderful. We had a full, cooked to order, breakfast with servers who catered to our large group every morning.

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Islip MacArthur Airport

  • Ronkonkoma Hilton Garden Inn
  • Hilton Garden Inn Ronkonkoma
  • Hilton Ronkonkoma
  • Ronkonkoma Hilton
Address: 3485 Veterans Memorial Highway, Ronkonkoma, NY 11779
Price range (per night):* INR7,381 - 11,743

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