This Holiday Inn Express is about what you would expect from this chain of hotels. Average. The room was nice, small, comfortable. The room had all the basic amenities - small refrigerator, microwave, etc. The facility is located in two separate buildings. A pet peeve of mine is that there is no fan in the bathroom, so when you shower, it turns into a sauna.
The staff seemed to be nice and competent. However, I had on phone call where I was not impressed at all with the service I received from one of the front desk staff. He even hung up on me! When I called back, he said it was by mistake, but I was still shocked. He was short, and not very helpful.
The hotel is centrally located and right off of 390. Easy to get to.
Would I go back? Maybe. But I will probably try other hotels in the area first.
- Holiday Inn Rochester
- Rochester Holiday Inn
- Rochester Holiday Inn Express
