Love this hotel! We had our wedding reception in the Sea Star Ballroom and then stayed overnight at the hotel. They were great about setting up a room block rate for our guests and even when the deadline passed, they still let a few of my friends book the block rate (thank you!!). Also, since we were a wedding they did not require a minimum stay like the usually do for weekends, which was much appreciated. Rooms are spacious and comfortable. Pool and spa area nice as well! Hotel is right on the river so try to get a room facing the river (most king bed rooms face the street, unfortunately). I recommend eating at The Riverhead Project (two blocks away) or Jerry and the Mermaid (next door). I hope the Hyatt helps with the revamping and reviving of Riverhead!

I have stayed at this hotel on several occasions and find it to be consistent. The rooms are typical Hyatt Place rooms split into two sections (sleeping and living) with a large screen television that can be angled to view from either the bed or the couch.

The rooms facing the back and the water are definitely preferable. The sink is outside the bathroom which is helpful when there are multiple travelers. There is a small indoor poll and an outdoor pool (which is not heated). When we first stayed in September, although the outdoor pool was open, it was just too cold to swim.

The free breakfast is nice and the selection pretty good. The wireless works well in the rooms and the rooms are clean. I had a couple of issues on my first stay with my family and the general manger was nice enough to send a basket of fruit on my second stay when I was traveling on business. The front desk staff is very friendly.

There is limited parking in front of the hotel and more availability in the back. As there is access to the hotel form the back with a card key, that is not a problem.

I would definitely stay here again and the free breakfast and indoor pool give it a slight edge over the Hotel Indigo several miles down the road.

I just spoke to an agent at this property in order to add a night to a stay for a wedding. This young lady was easily one of the most helpful and friendly agents I have ever had the pleasure to encounter. I have not even been to the property yet but I am impressed by the level of service I recieved. Although this lady said she was newly trained, she was expert in her handling of my request. Well done. More to follow.

Had a recent one night stay here at this new hotel as part of a holiday event in connection with the adjacent aquarium (Atlantis Marine World - an outstanding aquarium BTW). It was my first stay at a Hyatt Place and I was very impressed and pleased with the efficiency of the design of this hotel. The way the room is set up with the flat screen TV that swivels to face the bed(s) or the sofa is very clever and an efficient use of space. As was the set up with the area when you first enter the room with the fridge/coffe maker/ desk area. No service issues whatsoever, the couple of staff members we dealt with were helpful. We didn't get to try anything from their Guest Kitchen window. However, I love the concept with it available 24/7 and you just enter your order on a touch screen. As for their complimentary breakfast, it was ok - some standard fare. I have had better (mostly becuase of expanded selections) and have had worse at other hotels. They could have had some chocolate milk for the kids, especially since their were so many families there for the holiday event. Only other negative is the parking situation. They only have a very small numner of spots in front of the hotel. There is some around back of the hotel and some additional parking across the street.