I made a reservation for 1 night only for me and my boyfriend. I had emailed the owner (Edith Thomas) beforehand asking if she had an available room. She wrote back confirming that she did and so I proceeded with booking the room. We arrived late (approximately 10pm) that Friday evening. When I went back downstairs to pay the bill, she printed the receipt that reflected the cost of 2 nights ($190 x 2 nights), instead of the 1 night I had requested. When I told her that I thought the cost was incorrect, she barked “You have to stay 2 nights. This is the policy. You should know that, come on!!” It was late, there were guests sleeping upstairs, I was exhausted; I thought it was best not to argue at that moment. I decided it would be better to just pay graciously and resolve the issue with my credit card company later - big mistake for me to sign but I learned my lesson. The fact is that her 2 night minimum stay policy is not stated at all on her website and was not stated in her email confirmation to me. If I had known this, I would definitely not have booked the room. This is very misleading to customers and bad business practice.
Also, she was extremely rude to us. She used a very aggressive tone with me when I told her the bill was incorrect. She also told me that my boyfriend (who was understandably grumpy from all the driving & there didn’t say much) was an “American [...]”, which was highly inappropriate and offensive. Of everything I mentioned above, the worse offense is the deliberate omission of the 2 night minimum policy from her website and her communication with me, the customer. I DO NOT RECOMMEND THIS B&B.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC