Just returned from a night at the lodge and a day spent swimming at the waterpark. I booked it a few weeks ago as a mid-winter escape from our routine, and I was looking forward to a fun day/night at a family-friendly spot. We arrived at 10:30am on a Sunday morning knowing that our room probably wouldn't be ready (it wasn't even check-out time from the night before) but planning to just hit the waterpark and find our room later. Unfortunately, the first thing I was told was that I couldn't check-in until noon and that meant I also couldn't use the waterpark until noon (even though the park had been open since 9am). The desk clerk gave me a lame "sorry, that's hotel policy" when I complained that NO WHERE on my reservation or the website had I ever seen anything that stated I couldn't use the water park before noon on the day of check-in. That would have been nice to know when planning our departure time - we would have left home later and had a more relaxed morning! That started the visit and things seemed to never get much better from there.
The waterpark itself is fine - definitely in need of some TLC and a good scrub-down - and the kid's area ("tip-a-canoe") was perfect for my toddler, with 2 very small water slides, swings and some water spouts. The one thing I wish they did better was SIGNS!!! On the second-floor area there are multiple slides in various sizes, but none of them had height requirements posted on or near them, so the life-guard was constantly telling kids they were too big for one slide or too small for another. I'd rather the resort invest in some big, easy to read signs that the general public could figure out for themselves. It was very hard to tell my toddler that we couldn't go on the fun orange slide anymore because she was deemed too small for it.
Here are some tips for the the park in general:
1. The towels they provide are small and barely absorbent (think dish-towel). Bring your own. Or even better, if the the resort would lend out nice beach towels for a $5 return fee, not only would the towels be better quality but people would actually bring them back to the bins instead of leaving them all over the park.
2. Bring flip-flops. We didn't use the locker rooms or showers since we had a room upstairs but I did use the bathroom during the day. There was always a lot of water and hair on the floor (to be expected) but that grosses me out so I wish I had remembered mine.
3. Use sunblock. Yes, it is an indoor waterpark, but they used a special glass in the roof so you can catch some rays. I read this AFTER we had been at the park all day but since it was February we saw no signs of sunburn.
4. Buy candy in the gift shop. Weird, I know, but if you buy a bag of Sour Patch Kids at the little lunch grill counter, they'll cost you $3.50. If you turn around from the counter, walk about 20 feet and buy the same bag in the gift shop, they'll cost you $2.57.

As for the lodge itself, it was fine. Not great, not bad, just fine. The food choices left a lot to be desired (the breakfast menu was basically the same in the main lodge's restaurant as it was in Johnny Rocket's) but the room was clean and comfortable. Never found the tv remote however. We found in general there wasn't a huge emphasis on service (there never seemed to be anyone around when we needed a table for a meal), but everyone we dealt with was courteous and/or friendly.

Will we go back? Probably not.

I'm in my room as we speak. we have been coming here for about 5 years. In the beginning they were so kind friendly very " Disney like" if you know what that means. you didn't mind spending $199-250 a night because it was so pleasant and if there was a problem they took care of it. Over the last few years we have noticed ths being less and less the case. not only have the issues gotten worse and more frequent but they seem to care even less that they are happening AND on top of it the prices have gotten higher and higher. 
WE thought we scored when we found their sale in the month of January for $109 a night. of course it was weekdays only so we took our kids out of school for three days As a special treat. WAS it worth it NO !!!!! 
At check in, it was apparent things have been changing. lots of new technologies, new policies, and times for things. Here are just a few of the things that happened 1- three different employees told us the " welcome party" was at 4 pm. after we dragged the kids out of the pool and dressed them got them to the Lobby at 4 pm there was no party. when we told the front desk he said well the times are on your brochure you got at check in, so never mind three employees telling us the wrong thing it was MY fault, ordering food at the pool cafe and waiting  20 mins and then having the women say oh I'm sorry I never cooked it !!!!, a coffee shop in the lobby advertised all over your room and at 7 am in 5 inches of snow when you go down to get some they tell you oh that's only on weekends, three of 4 washers broken, ice machine out of order on your floor, and the water park opening at 10 but their new policy is no late check outs ( they use to give you one if you wanted to swim on your check out day) because they have soo many people who cone all year ling and they need the rooms! 
the employees over all from jinny rockets to all aspects of the hotel were rude and unfriendly. Basically it's Like,  we make so much money we don't care about your experience because Behind you is another group coming in. Well they lost our business and we will spread the word it is NOT worth the money AT ALL. WE could have stayed at any one of the hotels in the area, gotten free breakfast and hot coffee and came to the water park for the day!!! They really are not a friendly place any longer!!!

The lodge and waterpark are beautiful and fun. Quiet hours in the hotel don't start until 11pm and you get no help before that for loud neighbors. Even after that help to quiet noisy neighbors is non existent. So if u have young children or ones that go to bed early you may want to sleep elsewhere. I even tried to call the general manager to discuss my issues and never got a call back after 3 messages and a letter. Serious lacking in customer retention attempts or rectifying customer issues. But the park was great.

I guess this was a decent deal, all things considered. With the discounted rate we got, we did get our money's worth with the usage of the water park. The kids loved it. The standard rooms are quite spacious. I liked the half wall that separated the sitting area from the beds. Rooms come with microwave and small fridge for convenience. Beds were very comfortable with foam (memory foam-like) mattresses. Decor was, well..."lodgey", kind of cheesy but we liked it. What I didn't like about the hotel was that I could hear guests through the walls. I always expect to hear a little, but this hotel it seemed to be more than a little. Also, the light in our bathroom (as well as our friends in the next rm) took like 5 minutes before they reached their full potential. The bulbs either need changing or better quality used. And last, our sink would not drain very well which was really gross when your brushing your teeth and I'm sorry I forgot to mention it at checkout I guess I was in a hurry to go shopping.