they now have a new person on staff that is very friendly and eager to make customers happy, she will gert you what ever you need,towels,blankets,pillows,coffee etc. when you walk in the door she greets you with a smile everytime. she is the reason why i will return there,the only reason.
as for the rest of the place the rooms are discusting. if you stay more than a day dont expect housekeeping. rooms smell gross. some have bed bugs. owners "managers" give you nothing but aditude and think they are better than you. Breakfast is not classy at all. They put everyone on backside. they dont give refunds and you will be lucky to find a room with heat. i have been coming to this hotel for a while now due to price point and was never going to go there again but like i said they got lucky and have a nice girl working front desk for a couple months. if you deside to go there ask for her and she will make sure you are happy with your stay. im not sure of her name but she is the only 25-30 yr old girl workin front desk and she said she works there evenings.
- Best Inn Queensbury
