There was no elevator and no one even offered to help us to our room on the 2nd floor with our bags. It was like they closed the doors in 1972 and reopened yesterday. Accustic ceiling tiles, mold and basic disrepair. The lack of fire sprinklers in the rooms was alarming. The linens were clean and the bartender was nice.

When you walk in the roof leaks into 4 buckets. When you walk to your room the ceiling is practically falling down. If you go to the vending machine it's out of order and yes it's got a leak overtop of it. If you go to breakfast expect a dirty kitchen with overbooked and gross food. If you complain to GM expect them to say too bad no refund.

Just this week there was a horrible storm in New York causing widespread damage and blackouts. What does this hotel do to help people displaced by the storm? Raise the average nightly rate from $90 a night (for two double beds) to $180 a night- and are quite rude about it too.

The room itself was nice, and when I say was, I mean *was*. Twenty years ago it must have been a beautiful hotel. The lobby still shows signs of being impressive, but then there was the giant leak in the ceiling dripping into a bucket and the deserted front desk. The room was more of the same, good quality furnishings gone tatty, dirty, and broken (the drawers to the furniture barely opened). The tv was horrible and old, the reception had lines going through it that made me a bit dizzy. The bathroom was nice sized, but the toilet was tiny. I'm not very large, but anyone who isn't female, or isn't petite, would have a really hard time using it. I thought it was fairly clean, but then I spotted the burned towels and the giant spider on the ceiling.

So not only was it a crap room, but they charged me twice their normal rate and didn't regret it in the least. And in addition to that, they wanted to charge a surcharge for the pets and an extra twenty dollars for additional people above two. The bill would have ended up at almost $300 for one night- all because we wanted heat and hot water

The next night I (tonight actually) I ended up at the Hampton Inn, which charged the exact same price for a suite with 2 Queens, a fold-out bed, a microwave, and a refrigerator. And it was clean too. Their policy says no pets other than helper animals, but due to the power outages they allowed us to bring in our small pets. That's called decency.

I can't imagine why anyone would choose to go to the Clarion.

We needed to spend the night near Hyde Park, NY. After passing on the Quality Inn in Hyde Park because they only had smoking rooms to offer us (we've lived in the cocoon of New England for so long we forget hotels in other parts of the country still have smoking rooms) we had the reservation agent book us into the Clarion Inn because it was close by. Never again. The smokers, guests and employees alike, gather outside the front door to smoke. Had to walk through the gauntlet to get into the hotel. The smoking and non-smoking rooms are in different wings of the hotel (I asked), so we were not bothered by smoke in our non-smoking room. The room was tired and there was a large stain on the sofa cushion. The hotel was tired based on our long walk from front desk to room. No shortcut. It has not been maintained. Ok, the breakfast was included and the staff at the desk and in the breakfast room were friendly, but the hotel desperately needs an update, an overhaul, a cleaning. Something. I would not go back.