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Holiday Inn Plattsburgh – reviews, photos

3.0 of 5
412 Route 3, Plattsburgh, NY 12901
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Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
Ranked #7 of 14 hotels in Plattsburgh
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    19
    19
    7
    9
    7
Date Rating
Scotia
Senior Contributor
49 reviews 49 reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
“Great Holiday Inn”
5 of 5 stars Reviewed 8 February 2012

Stay here on business every month or so. Newly remodeled and very clean. Rooms are nice sized, King rooms have a desk and every room I have stayed in has a microwave, refrigerator and HD TV. Exercise room is good sized and off the pool. I eat in the bar which on the evenings I have been there has always had a good choice of reasonably priced specials. If the specials don’t appeal to you the hamburgers are hand made from fresh ground beef and always a good fall back option. The drinks are well priced and tend to be good pours there is a good selection of bottled and draft beer, the wine options are limited Weather in the winter can be windy and snowy in Plattsburgh so I like having the bar/restaurant on site to avoid having to go out. This is my hotel of choice in Plattsburgh.

Room Tip: Even numbered rooms, away from the Northway are quieter. Ask for a King room if you want a desk.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiplbny, Manager at Holiday Inn Plattsburgh, responded to this review
26 April 2012
Thank you very much for your recent stay. We are all so very happy that our service has made us your place to stay when you are visiting Plattsburgh. We will continue to strive to meet and exceed your expectations. Thank you for taking the time out to write this review as well as provide other travelers with some helpful tips. We look forward to your return and thank you again!
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frankyvw
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“For Canadians shopping trip or US travellers wants better value than Montreal hotels...”
4 of 5 stars Reviewed 28 January 2012

We were on holiday break and wanted to go shopping in the US for christmas sales. We took two nights at this hotel because its over the street of the Walmart and right beside Highway 87. The swimming pool and spa is awesome with kids and the food for the included breakfast was awesome. But please do not advertise "Maple syrup" when you serve "Aunt Jamaima" crappy corn syrup with pancakes... Come on, its not for $0.40 per serving of real maple syrup that the hotel will go bankrupt... Very good service at the front desk, supplied us small bed for our 2 years old daughter and utensils for pizza we had delivered. Will go back there for Lake placid ski trip and more shopping for sure! No bathroom fan ventilation so odors stays long...

Room Tip: No fan ventilation in the bathroom so nasty odors stays long...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review
30 January 2012
Thank you for reviewing our hotel. Excellent the kind of tag line we like to hear. I am glad you enjoyed the location.We will share the review with hotel staff. I have check our service log and make sure the bathroom ventilaion issues you noted had been fixed.We do have bathroom ventilation system throught the hotel rooms. Also we make sure that we do have maple syrup for the breakfast in restaurant.. Again thank you for staying with us and will see you agin soon.
Guest Relation Manager.
Holiday Inn Plattsburgh.
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albany
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“friendly,helpful,excellent”
5 of 5 stars Reviewed 19 January 2012

The rooms are newly refurbished with 37 inch LCD TV wih HD channels,fridge and microwave in the rooms. Rooms are spacious and have nice big pool with hot tub. We enjoyed the dinner and food was excellent. They have complimentary continental breakfast too.Nice lounge atomosphere with pool table.we enjoyed our stay at Holiday Inn Plattsburgh.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review
26 January 2012
Thank you for recently staying with us and for taking time to share your experience with others. Our entire staff takes a lot of pride in providing excellent guest service and it's very nice to hear that it made a difference in your stay. We look forward to your future stays with us.
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Clifton Park, New York
1 review
“Excellent”
5 of 5 stars Reviewed 18 January 2012

The room was spacious and clean. The staff was very polite and helpful. Sam has been running a great hotel for years. I always stay here when I am in town on business. The recently added Continental breakfast is well run and has an excellent selection

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiplbny, Guest Relations Manager at Holiday Inn Plattsburgh, responded to this review
26 January 2012
Thank you for sharing your great review with us on Trip Advisor. It is a great compliment when a guest points out how well staff handles the day to day duties. I will definitely share your comments with my entire staff during our next staff meeting and let them know to keep up the great work! Thank you again and we look forward to serving you in the future.
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Tucson, Arizona
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Helpful, friendly, and convenient”
5 of 5 stars Reviewed 22 December 2011

Our family had 9 rooms for 3-6 nights for our fathers funeral. The staff was very friendly and tended to all our needs...offering us a private room to meet in and have dinner. The only complaint would be the wine choice in the bar...not very big.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by KarenCS619 for Plattsburgh
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiplbny, Public Relations Manager at Holiday Inn Plattsburgh, responded to this review
26 January 2012
Thank you for your recent stay with us at the Holiday Inn Plattsburgh,NY.. Your comments and feedback have been shared with our employees and we are dedicated to making our guests 100% satisfied. We continue to strive in guest service and we look forward to having you return to the Plattsburgharea and we hope that you will stay with us again.
Sincerely,
Holiday Inn Management Team
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Additional Information about Holiday Inn Plattsburgh

  • Plattsburgh Holiday Inn
Address: 412 Route 3, Plattsburgh, NY 12901
Price range (per night):* INR6,186 - 7,969

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