We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS The Inn at Smithfield – reviews, photos

446 Route 3, Plattsburgh, NY 12901
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS The Inn at Smithfield
BEST WESTERN PLUS The Inn at Smithfield
BEST WESTERN PLUS The Inn at Smithfield
BEST WESTERN PLUS The Inn at Smithfield
BEST WESTERN PLUS The Inn at Smithfield
BEST WESTERN PLUS The Inn at Smithfield
Ranked #4 of 14 hotels in Plattsburgh
4.0 of 5 stars 79 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

79 reviews from our community

    Trip type
Traveller rating
    28
    31
    9
    5
    6
Date Rating
Cornwall, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Relaxing....just what we wanted and needed!”
5 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

My partner and I just got back from spending 3 nights in one of the executive suites. It was comfortable, clean and was exactly what we needed!
The rooms were spacious and comfortable. With the kitchenette, we were able to enjoy small meals in our room, without feeling the need to go out every time.
I, personally, prefer softer pillows, but that's no fault of the hotel. I slept well enough anyway.

The breakfast was excellent. There are few hotels that we've stayed at that offer such variety. It definitely makes this one stand out above the rest.

This has been our 3rd or 4th trip to Plattsburgh and have always stayed at this hotel. I'm not interested in trying others in the area, so this one has my business for any future trips.

I would suggest to the management (in case anyone reads this), that coat hooks would be handy as you walk in to 304, on the right. My coat was longer than the back of the chair.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SueG60 about BEST WESTERN PLUS The Inn at Smithfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nineplatt, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
10 January 2012
Thank you very much for your business and for using TRIPADVISOR. We appreciate your input about a coat rack as it is something I had not thought of and it makes sense. We will look into it.
Again thank you for your compliments about the room and the breakfast. It means a lot to the staff.
Bob Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Nice and Clean”
5 of 5 stars Reviewed 11 December 2011

Spent the weekend there for shopping and had a great time, place was clean, breakfast was good and hot. For the price and so close to the mall and all other shopping in Plattsburg, worth the stay!!1

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mike L about BEST WESTERN PLUS The Inn at Smithfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nineplatt, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
13 December 2011
Mike,

Thank you for using Trip Advisor and your kind comments. I wish you and your family a safe and joyous Holiday season

Bob Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
2 reviews
“Great two nights stay at Best Western, Plattsburgh NY”
4 of 5 stars Reviewed 6 December 2011

First time stay at this hotel, mini vacation as we live in Quebec. One hour 15 minutes drive, checked in around 1:45pm on a Saturday afternoon and checked out Monday around 11:00am. Good breakfast, fresh and a good variety. No hot tub but a fantastic pool which was actually heated. I recommend a room near the pool as there is no toilette in the pool area. No alcohol is permitted in the pool area and is strictly maintained. Room was very clean and had mini fridge and micowave, comfortable queen bed with cable tv. Close to shopping and adjoined the Nine-nine restaurant which we love. Booked through Priceline.com and was satisfied with the hotel staff that were very friendly. Good value for the money.

Room Tip: Tip, if permitted book a Sunday evening if your looking for a quite time at the pool. We were on the...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Retirees123 about BEST WESTERN PLUS The Inn at Smithfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nineplatt, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
8 December 2011
Thanks for your business and for using trip advisor as well as Priceline. I am glad you enjoyed the weekend and I look forward to having you as a guest the next time you are in town
Happy Holidays
Bob Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Dissappointed!”
4 of 5 stars Reviewed 6 November 2011 via mobile

I chose this hotel because they advertise free shuttle to the airport. When I checked in, I was informed the shuttle ran from 8am-11pm. My flight was for 8:40 and needed to be there for 8, but was informed the shuttle will not leave before 8 . I informed the woman that was the only reason I booked them. She apologized and told me to call a cab! I could have spent the night at a less priced place, since I wasn't there to enjoy the amenities. It was a nice, clean hotel- but I will definitely stay elsewhere next time.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 1Berny about BEST WESTERN PLUS The Inn at Smithfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nineplatt, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
8 November 2011
Thank you very much for your comments about my property and for using trip advisor. The hours of our free shuttle service is really from 6:30AM to 11PM. The front desk staff member was on alone and could not leave the front desk. Our normal driver who works in maintenance was not available at the time.
What we should have done was to get the cab for you and pay for it as a courtesy to you. I will be sure that this policy is implemented and I will send to you a travel card for any Best Western in the world in the approximate amount of the fair you paid.
My apologies for this oversight
Bob Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“relaxing finish”
5 of 5 stars Reviewed 31 October 2011

What a wonderful way to end our holiday. We stayed at the Inn at Smithfield at the end of September in one of the whirlpool suite.. Wonderful and relaxing... the only complaint was that after a long day of driving all we wanted to do was order room service and enjoy the whirlpool.. Well room service was not available from the attached restaurant .. not bad though, that being the only thing wrong.. wonderful breakfast and great check in, check out experience. This will definitely be a hotel we will stop at again.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask travelling love... A about BEST WESTERN PLUS The Inn at Smithfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nineplatt, Owner at BEST WESTERN PLUS The Inn at Smithfield, responded to this review
2 November 2011
Thank you very much for business and for using trip advisor. I am glad you enjoyed your stay and the whirlpool. I am sorry that room service is not available. We are fortunate to have the availability of two restaurants on property but room service is not practical for them.
Again thank you for your business and I wish you safe travel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN PLUS The Inn at Smithfield also viewed

Plattsburgh Microtel Inn & Suites
4.5 of 5 stars 92 Reviews
Plattsburgh, NY
Show Prices ABS:HotelCheckRates-d506432?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn & Suites Plattsburgh
4.5 of 5 stars 55 Reviews
Plattsburgh, NY
Show Prices ABS:HotelCheckRates-d1415081?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Days Inn & Suites Plattsburgh
4 of 5 stars 93 Reviews
Plattsburgh, NY
Show Prices ABS:HotelCheckRates-d93711?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 14 hotels in Plattsburgh, ranked by popularity »

Been to BEST WESTERN PLUS The Inn at Smithfield? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS The Inn at Smithfield

  • Best Western At Smithfield
  • Best Western Plattsburgh
  • Plattsburgh Best Western
Address: 446 Route 3, Plattsburgh, NY 12901
Price range (per night):* INR5,071 - 7,858

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS The Inn at Smithfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS The Inn at Smithfield
Show the lowest price for this hotel (from our partners)
Show Prices