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Hilton Garden Inn Melville – reviews, photos

3.0 of 5
1575 Round Swamp Road, Plainview, NY 11803
Hotel amenities
Hilton Garden Inn Melville
Hilton Garden Inn Melville
Hilton Garden Inn Melville
Hilton Garden Inn Melville
Hilton Garden Inn Melville
Hilton Garden Inn Melville
Ranked #1 of 6 hotels in Plainview
4.5 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    43
    29
    4
    0
    1
Date Rating
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Strictly re: event planning / wedding block”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I am having my wedding at a close by venue and it was between this hotel and the hilton suite hotel which shares the same parking lot. Geena was terrible to work with. Non responsive. Told me for a week straight that shes working on my proposal, when I finally received her email, it was all of two lines - comments on the banquet room and "sorry you only wanted 5 rooms instead of the 10 we require. Mind you- I told her we'd need 8, the block requires you to definitely purchase 5, so it was a done deal. But Ms Geena just didnt want to work. I would call her with a question, and her responses went something like "oh im running to a meeting" ,"Im working on your package now", "Will call you right back I am just doing something". Clearly this lady does not want to do her job, and I almost didnt want to work with a Hilton property after my experience with her.

MOVING ON!!! Nicole Henry with the Hilton Garden Inn Melville (this hotel) is amazing!!!! I have never even seen this property but I do not care!!! She's just been amazing with everything!!: answering all my questions, so prompt with emails, attention to the website, very professional. Such a breath of fresh air. Someone with this level of customer service really adds value to a property and I will definitely be referring her/this hotel to all my friends who will also wed in the next year.

I get that these hotels are privately owned so you never know who is running it, but Hilton should care about who represents the brand ! go nicole!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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Ask youngfemalepro about Hilton Garden Inn Melville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“We were very happy with our stay....”
4 of 5 stars Reviewed 26 January 2012

We were very happy with our stay. The rooms were clean and comfortable. It was great having a microwave & fridge. The adjustable bed was very nice. I just wish the internet was faster - it was painfully slow.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Uphototraveler about Hilton Garden Inn Melville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falmouth, Maine
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Nice stay.”
4 of 5 stars Reviewed 18 January 2012

Newer, comfortable and clean -- great place to stay for business.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HappyTraveler997 about Hilton Garden Inn Melville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Comfort and Convenience”
5 of 5 stars Reviewed 6 January 2012

We stayed here for three nights during a summertime family excursion to Long Island and NYC. The hotel amenities were perfect for our needs. Beds are very comfortable and rooms have fridge, microwave, and free wi-fi. Complementary Starbucks from the lobby in the morning got us going. Breakfast is not complementary and too pricey for us, but it smelled good. The lobby had a nice big TV and comfy couches to go relax somewhere other than the room. We used the indoor pool every day and liked the ability to go lay out in the sun after a dip. The workout room has cardio and weights. A lot of hotels only have cardio, so the weights are a nice touch. There were several good restaurants close by, especially La Piazza, and easy access to LIE for travel throughout the metro area. The staff was extremely helpful and made sure our needs were met. I would not hesitate to stay at this location again when travelling to Long Island.

Room Tip: All good as far as I could tell
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jeff3780 about Hilton Garden Inn Melville
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usa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“FANTASTIC STAY!”
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

My family and I recently headed to LI for a family reunion and chose this hotel. We were so impressed with the cleanliness, service, comfort of the beds, easy access to freeways, and most memorable the breakfasts!!!! We took advantage of a December package deal that included breakfast! Made to order omelets, pancakes, waffles, great bagels! Starbucks coffee and phenomenal customer service from Jimmy and Lucia in the dining room! The front desk staff were very friendly and accommodating! I agree with the previous review regarding decor, it felt very homey, but elegant. The only one area my husband was disappointed in was that the jacuzzi was not in good working order. He loves his jacuzzi time, and had to get help to turn the jets on, and the water was not very warm. All is all, we would definitely stay here again in the future!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gogirl1 about Hilton Garden Inn Melville
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Additional Information about Hilton Garden Inn Melville

  • Hilton Garden Inn Plainview
Address: 1575 Round Swamp Road, Plainview, NY 11803
Price range (per night):* INR8,360 - 11,146

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