I have stayed in many hotels for business and pleasure, and I have stayed in Country Inn and Suites around the east coast. I have to say that this is the nicest Country Inn and Suites I have ever stayed in. I feel the owner goes above and beyond to provide the guests with comfort and cleanliness. I have stayed in this particular hotel twice before - a total of 3 times. On one of my visits with my family, the heater in one of our 2 rooms was not working correctly (in December). The manager came up (10:30 pm) couldn't fix it , so upgraded us to a Jacuzzi Suite at no extra charge. About one week later at home I received a certificate for a free night in the hotel for the upgraded room category any time during 2011. I call that above and beyond the call of duty. They provide a breakfast, included in the price, as well as a "TO GO " breakfast, packaged with a water bottle, trail mix, a granola bar and a fresh apple. They also provide fresh baked cookies round the clock. The rooms are clean and modern and very roomy. I can not recommend this hotel highly enough.....
- Country Inn Olean
- Olean Country Inn
