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Econo Lodge Near Stewart International Airport – reviews, photos

2.0 of 5
310 Windsor Highway, SR 32, New Windsor, NY 12550
Hotel amenities
Econo Lodge Near Stewart International Airport
Ranked #4 of 4 hotels in New Windsor
3.5 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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Date Rating
Chicago, IL
1 review
1 helpful vote 1 helpful vote
“Do not stay here!”
1 of 5 stars Reviewed 8 August 2007
1
person found this review helpful

BEWARE! Save your money and avoid this place at all cost!!

This place was the biggest dump in the world. When I pulled up into the parking lot, I knew I made a mistake in making a reservation here. It was late so we didn't have many options left, plus it was only for one night.

The lady at check in, also the manager for the evening ,was very rude. She acted like we were bothering her and was wanted to get rid of us as soon as possible. Most motels will write down a your room number on an key card envelope, not this place! Thank goodness my fiance remembered what room she said! It was late and I was ready to crash.

Our room - disgusting!! The carpets were moldy and very dirty; the beds were old and bouncy; pillows were flat; the hallways were not very clean either. The bathroom was the only semi-acceptable area in the room, of course the towels were thin and rough.

They supposedly have free wi-fi. Of course it wasn't working in our room on the 2nd floor. My fiance called the front desk and the lady was clueless. She said we must not know how to connect to their network because her internet was working. Um, my fiance is in IT and he has set up enough wireless network both professionally and for friends and family. There was no signal whatsoever and we weren't that far from the lobby. He really needed to log in to check his work emails so he went down to the lobby and sat there for half an hour working.

They offered free continental breakfast but we didn't even bother to look.

There is nothing positive about this place. This place totally crept me out and I was dying for morning to come so I can get the heck out of there.

  • Liked — Nothing
  • Disliked — EVERYTHING
  • Stayed July 2007, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask PinkGreen about Econo Lodge Near Stewart International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pratibha Tamakuwala, Webmaster at Econo Lodge Near Stewart International Airport, responded to this review
9 September 2011
Dear Guest,

Thank you for choosing the Econo Lodge Near Stewart International for your recent stay in our area.

First of all, I would like to apologize to you for what you have spoken of as rudeness on the part of the manager for the evening when you checked in. That sort of treatment of our valued guests is not something which we will tolerate and that has been made clear to all of our employees.

The housekeeping staff has received additional training in the matter of what we expect from them in maintaining the level of cleanliness upon which we insist.

Our maintenance staff has been notified about the problem which your fiancé experienced in trying to connect with the free internet which we offer to all of our guests. They have received additional training in being able to see to it that this internet service is made available.

Management has been notified that the free internet connections which we advertised are to be made available to each and every room. We will not accept any excuses nor do we expect our guests to do so. I am so sorry that your fiancé was inconvenienced by having to do his necessary work in the lobby.

I hope that the next time you are in our area, you will stay at the Econo Lodge Near Stewart International. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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Slidell, LA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Crack house”
1 of 5 stars Reviewed 23 July 2007

Used "[--]" for this dump.

Besides the fact that this "hotel" was extremely difficult to find,
when we finally did locate it, I knew the minute I looked at the outside of it that I would give away my money NOT to stay here.

This dump looks horrible from the outside (red "carpet" had holes in it), smells even worse inside.

The lady behind the registration desk could hardly speak english and her husband/boss seemed not to speak english at all.

I forfeited the money for my reservations NOT to stay in this dump.

Crack house says it all.

Stayed July 2007
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Ask judyb54 about Econo Lodge Near Stewart International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pratibha Tamakuwala, Webmaster at Econo Lodge Near Stewart International Airport, responded to this review
9 September 2011
Dear Guest,

I am so sorry that you had such a negative experience at the Econo Lodge Near Stewart International. This is not the kind of impression which we wish to give.

Upon the receipt of your review the following steps were taken:

1) Both the housekeeping staff and the maintenance staff received additional training in the matter of cleanliness which we expect them to maintain in our establishment.

2)The staff members maintaining the registration desk received additional training concerning their duties. They were also told that if they have problems in communicating with guests they are to contact other employees whom they know to be more fluent in English to help them.

I hope that the next time you are in our area you will again try to stay at the Econo Lodge Near Stewart International. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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“Special Occasion? Maybe don't be frugal.”
1 of 5 stars Reviewed 25 July 2006

Room: Ours "looked" clean but smelled so moldy, mildewy, and with the thickness of old cigarette smoke that it infested all our cloths the first night. It was so bad that in one night my ties and the brand new $1000 suit I wore to the wedding the next day smelled as though it came out of storage in my grandmother's attic. You might think you will escape it when you leave but NO... opening our bags at home triggered a fit of coughing we couldn't start the washer and visit the dry cleaner fast enough. Even the suitcase needs to spend a day in the sun outside.

The pillows looked a little old, sketchy yet tolerable. Towels fine, plumbing fine, bathroom was small but clean and functional, and there are absolutely NO bugs. These amenities are true to form for the 1-2 star hotel.

Service: This was our first break from work in months and we wanted to rest before going to the church for a full day of wedding. We were down the hall from the laundry room, with the "do not disturb" out and still awoke in the morning to blaring music of some nondescript religious/cult-soaked-origin from the cleaning staff in the hall.

Area: The continental breakfast is a kind gesture but left us wanting. Sadly, there is nothing for breakfast in the area other than fast-food or a bagel.

  • Liked — Clean room, clean bathroom, clean towels, no bugs.
  • Disliked — The thick, opressive smell of mold and old tobacco smoke
  • Tips/Secrets — Prepare to drive to other town for non-fast-food brunch or breakfast.
  • Stayed June 2006, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask rsadle1 about Econo Lodge Near Stewart International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pratibha Tamakuwala, Webmaster at Econo Lodge Near Stewart International Airport, responded to this review
9 September 2011
Dear Guest,

Thank you for choosing the Econo Lodge Near Stewart International for your recent stay in our area.

Thank you for taking the time to write us a review. These reviews are one of our best tools to know that the standards which we have set for the maintenance of our establishment are being upheld. I am glad that you found the room to be clean and the plumbing to be working properly. I am, however, seriously concerned with the smell of mold and cigarette smoke of which you spoke.

Management, maintenance and housekeeping staff have been spoken to about this serious problem with mold and cigarette staff and ways are being looked into to see what can be done to eliminate this problem.

I hope that the next time you visit in our area you will decide to stay at the Econo Lodge Near Stewart International. I think you will be greatly pleased.

Sincerely
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
los angeles
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
“Newly Renovated, perfect Econo Lodge!”
5 of 5 stars Reviewed 19 June 2005
3
people found this review helpful

Paid $75 for one night's stay--my brother and I were going to a wedding in Montgomery, NY the day we checked in.

This is quite possibly the nicest Econo Lodge I've ever stayed at! The receptionist confirmed that they had _just_ completed a full in/out renovation, and the place was indeed flawless. Brand new A/C unit in our room, excellent free breakfast, clean and safe exterior & surroundings. And, there's a Wal-Mart right down the street for anything you forgot to pack.

I saw the earlier review, but I'm pretty sure that was pre-renovation.

  • Stayed June 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask furqustan about Econo Lodge Near Stewart International Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
“Night in Windsor”
2 of 5 stars Reviewed 27 October 2004

We stayed one night in Econo Lodge West Point/ New Windsor. Our window was broken, bathroom was little dirty and the walls were really thin; one couple fought in another floor but I could easily hear all words. this was after 11 pm but staff didn't react this at all...
The price isn't cheap, so why two stars? At least they served breakfast and staff was friedly.

  • Stayed October 2004
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Econo Lodge Near Stewart International Airport

  • Econo Lodge New Windsor
  • New Windsor Econo Lodge
  • Econo Lodge Middle Hope
Address: 310 Windsor Highway, SR 32, New Windsor, NY 12550
Price range (per night):* INR4,194 - 5,872

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