Room: Ours "looked" clean but smelled so moldy, mildewy, and with the thickness of old cigarette smoke that it infested all our cloths the first night. It was so bad that in one night my ties and the brand new $1000 suit I wore to the wedding the next day smelled as though it came out of storage in my grandmother's attic. You might think you will escape it when you leave but NO... opening our bags at home triggered a fit of coughing we couldn't start the washer and visit the dry cleaner fast enough. Even the suitcase needs to spend a day in the sun outside.
The pillows looked a little old, sketchy yet tolerable. Towels fine, plumbing fine, bathroom was small but clean and functional, and there are absolutely NO bugs. These amenities are true to form for the 1-2 star hotel.
Service: This was our first break from work in months and we wanted to rest before going to the church for a full day of wedding. We were down the hall from the laundry room, with the "do not disturb" out and still awoke in the morning to blaring music of some nondescript religious/cult-soaked-origin from the cleaning staff in the hall.
Area: The continental breakfast is a kind gesture but left us wanting. Sadly, there is nothing for breakfast in the area other than fast-food or a bagel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 September 2011
Dear Guest,
Thank you for choosing the Econo Lodge Near Stewart International for your recent stay in our area.
Thank you for taking the time to write us a review. These reviews are one of our best tools to know that the standards which we have set for the maintenance of our establishment are being upheld. I am glad that you found the room to be clean and the plumbing to be working properly. I am, however, seriously concerned with the smell of mold and cigarette smoke of which you spoke.
Management, maintenance and housekeeping staff have been spoken to about this serious problem with mold and cigarette staff and ways are being looked into to see what can be done to eliminate this problem.
I hope that the next time you visit in our area you will decide to stay at the Econo Lodge Near Stewart International. I think you will be greatly pleased.
Sincerely
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC