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Holiday Inn New Hartford – reviews, photos


1777 Burrstone Road, New Hartford, NY 13413
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61% Recommend
3.0 of 5 stars 15 reviews
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[ Date ] [ Rating ]
dirty and smokey

Holiday Inn New Hartford

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1 of 5 stars
kimmarlin   84 contributions
Vero Beach, Florida
25 Jun 2007 | Trip type: Couples
1
person found this review helpful

We stayed one night at the Holiday Inn. Heading to Americade in Lake George.
Very dissapointed in this Hotel. Its in a major need to be updated. The front desk staff was very kind. The restaurant was good. But the rooms and hotel itself is dirty and smokey. You can smell ciggarette smoke everywhere, Not only in the hallways, but even in your non smoking room. The room above us had a smoker. And it came through our vent which was located in the bathroom. Needless to say we breathed it in all night long. The bathroom was not clean. Mold in the showers. We went through two rooms before one was acceptable. The floors need new carpeting. We did contact the manager via an email. No response.

  • Liked — the restaurant
  • Disliked — smoke everywhere and dire need of updating
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Quality time with family
  • Travelled with Spouse / significant other
  • Age group 35-49
  • Member since 29 June 2003
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR5,047 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Basic Hotel, best bet in Utica given other choices

Holiday Inn New Hartford

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3 of 5 stars
bike_manBethel_CT   5 contributions
Bethel, CT
6 Jun 2007
2
people found this review helpful

Stayed for one night. I usually stay at Hampton Inns but none are in the area.
Holiday Inn Utica, basically is in need of a makeover. Rugs and decor look like late 80's. Rooms are clean but dated in appearance.

NOTE: Everyone I dealt with was very helpful and friendly. The staff is trying hard, its just that they are dealing with an older property.
If you are a priority club member you will get 2 coupons, one for use in the bar, and one for a free drink item from their sundry store.

There is no business center, but free high-speed wireless in the rooms is a plus.

I would stay there again. This is the best choice of the limited hotels in the area.

Turning stone casino is about 25 min away from this location.

  • Date of stay June 2007
  • Member since 23 August 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR5,047 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Best Stay in Utica NY Area

Holiday Inn New Hartford

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4 of 5 stars
A TripAdvisor Member
PAramus, New Jersey
17 Jun 2006 | Trip type: Business
2
people found this review helpful

While there are hotels in downtown Utica, including the charming Hotel Utica, the New Hartford area is far safer than the downtown hotels. The hotel is situated at one entrance to an office park and also borders a local high school. The rooms are very comfortable and clean and the on-site restaurant is good but better restaurants are a short drive away. Finally, there is plentiful hotel parking in the lot though at times you will find yourself not parked in the nearest spots to your room. For longer stays in the hotel there are four efficiency apartments with 1 bedroom and kitchen.

Commercial Drive (Route 5A) is a three minute drive from the hotel and over the last few years Commercial Drive has been built up. The area now includes new chain restaurants that fit in well with some of the established family restaurants and there are plenty of new stores including a Barnes and Noble, with a cafe, for those of you that want to spend time with a book during your stay.

Travel to downtown Utica is about 8-10 minutes in the morning and any other time during the day. Of note in downtown Utica are the numerous Italian restaurants along Bleecker Street and some of the other surrounding streets. Grimaldi's and Chesterfields are two of the better restaurants on Bleecker St. Also, Delmonico's on Genesee Street is very, very good. Ask the hotel desk staff for recommendations.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2005
  • Member since 17 June 2006
  • I recommend this hotel for Older Travellers, Families with Small Children
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR5,047 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Great place to stay

Holiday Inn New Hartford

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4 of 5 stars
Cumberlandmom   13 contributions
Cumberland, Maine
20 Mar 2006
3
people found this review helpful

This Holiday Inn is a perfect place to stay if visiting or attending events at Hamilton College. It is an easy 15 minutes away from the college, and near restaurants and any shopping you may need to do. This is not a fancy hotel, but the room was very clean, the bed as comfortable as a hotel bed can be, and the staff very helpful and friendly. Being a bit closer to Hamilton than hotels in Utica, we will definitely stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR5,047 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
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Holiday Inn New Hartford Also Known As

  • New Hartford Holiday Inn
Address: 1777 Burrstone Road, New Hartford, NY 13413
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