2nd time staying here. Not bad at all. Its not a Marriott but I must say I enjoyed being here. The bed felt wonderful, the customer service was excellent. When I go back upstate this will be my first choice again if it is available.

I went to check in -- the lobby was under renovation; a sign at the front desk said to use the phone to call for service ... there was no phone. After waiting for someone to chance by, I was checked in to my room ... within spitting distance of train tracks with trains going by (complete with whistle) every few hours. I had to unplug the refrigerator because it was making so much noise, if you turned the air on, you had to turn the TV up because it was so loud, the air either blew cold or you had to crank it up to 80 degrees for any heat ... at 9 at night when I found this out, there was no one around to fix it. The second day I was there, I was trying to work in my room and housekeeping was working in a storage room next door, all day, with a radio blasting. I was there between Christmas and New Years ... what a miserable stay, holidays or otherwise.

It really wasn't bad for the price. The tv was old and some stadic on some channels

So we obtained our 1br suite at a reasonable price only 3 days before our trip, so for that I was appreciative. The room was clean and spacious but rather rundown. The ac vent was broken, the hand held shower nozzle was held to the wall by a nail, and the door stuck making it hard to open.

The most annoying part of our room though was the HVAC. It turned off automatically when our resulting in a very stuffy room upon return. Also, supposedly it was controlled by a wall thermostat but in fact was broken. When we called to complain, the front desk was unwilling to help and seemed kind of annoyed.

The little grocery store and free laundry were nice touches.

Feel free to consider this hotel if the price is right. Just do not set your expectations too high.