We arrived in town on a spur of the moment trip, not realizing that it was a big holiday weekend and everything was pretty much full. To further complicate matters, we had our 2 dogs with us. The owners somehow found us a room in the pet-friendly section and waited for us to arrive and check in. The room was very clean and nice, and even had a small kitchen. The resort is located at the Montauk Harbor, which is a great area to stay!

We have been going out to Montauk for well over 25 years.We have stayed in many places in the beginning,mostly in town.Our main objective was to go fishing.Everytime we went out there we would always check out other hotels.Then we found Snug Harbor.It was and is perfect for us.Location,price,service I could not ask for more.A little over 15 years ago we started docking our whaler at the marina next door(only because snug harbor was booked)we have since stayed with that marina with a much bigger boat,but we always stay at snug harbor.I have stayed there over the years with my young son,then as he became a teenager with his friends,my in-laws,my brother and his family from Fla.and friends.This to me is the perfect place for any age.Close to everything.I have stayed in many different rooms there.I even stayed in the pet friendly room with our rabbit. As far as the staff goes they were fantastic.The woman at the front desk has been there as far as I can remember and she is great.She will give you great info and alot of laughs.If you are looking for the Ritz then this place is not for you,but if you want a clean comfortable,relaxing place...this is the one .I would highly reccomend this hotel

I've been going to Montauk for summer vacations since I was a child, and I still do, now with my own children. The only thing I don't love about modern-day Montauk is that it isn't really MY Montauk any more...but Snug Harbor is. THIS is what I remember from 30 years ago...fishing - real fishing, not snooty, rich-people "fishing". Beaches are nearby (except the one that USED to be across the street...now owned by a jerk who thinks it's his responsibility to keep people from enjoying themselvs), shopping nearby, yoga nearby, seafood everywhere you look - how can you beat it? No, this isn't the Ritz (and if that's what you're looking for, try Montauk Yacht Club), but if you're a regular person looking for a Montauk getaway with other regular people, this is the place for you!! One other note...the housekeepers might be the most trustworthy housekeepers in the universe, and they do a fantastic job! In spite of Montauk being different now (and what part of Long Island ISN'T different now?), it's still one of my favorite places on Earth...*sigh*
P.S. There is a grumpy lady at the front desk, so be prepared, but she's not awful once you get to know her.

It was not the best time. I've been here before & it had been better. The quality of service has changed.
It seems as if there is no supervision of the workers.
My main complaints would be that my rooms were not ready when we got there at 5pm, even though check in time was
posted at 2pm.
Also, there was a very bad smell, a sewerage smell.
The lady at the front desk denied a smell & was somewhat agitated when I complained about it.
The next day there was a truck pumping the septic tanks.
Also the ice machine was locked between 9pm-9am.
????