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Howard Johnson Hotel Middletown – reviews, photos

1.5 of 5
551 Route 211 East/I-84, Route 17 & I-84, Middletown, NY 10940
Hotel amenities
Howard Johnson Hotel Middletown
Ranked #7 of 8 hotels in Middletown
2.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    1
    2
    2
    6
    9
Date Rating
12985
1 review
4 helpful votes 4 helpful votes
“I need a Tetanus Shot.”
1 of 5 stars Reviewed 1 August 2011
4
people found this review helpful

This place is aweful. I cannot believe that the health department keeps it open. A homeless shelter would have been better. My first night had the room flood from outside rains and a leaking air conditioner. Tub leaked and toilet did not flush. Walls were thin and my family heard everyone around us. We requested new room. we were told to check the bed linens as "The housekeepers are lazy and don'y always claen well." The second room air conditioner worked partially. I felt like I was going thru manopause. One minute cold and the next sweating. The place was like a low income slum, which was not what I have come to expect from HoJo. I felt like it should be called HoBo.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jamesphewitt about Howard Johnson Hotel Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Wolgamuth, General Manager at Howard Johnson Hotel Middletown, responded to this review
24 August 2011
I am very sorry for the poor performance we delivered during your stay last month. The hotel in going through a transition period with staffing and renovations, no excuse for your experience, just an explanation that we know we have some work ahead of us. Since your stay, we have begun to make changes in the housekeeping department, along with a number of changes to the grounds and guest rooms. We are striving to become a stronger property for the brand we represent. Again, I apologize for the shortcomings you and your family experienced.

Respectfully,
Lisa Wolgamuth
General Manager, Howard Johnson - Middletown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
“Thought I was Going to Die that Night”
1 of 5 stars Reviewed 8 April 2011
2
people found this review helpful

There were some really shady people there and it looked as if they were living there. Only later on did I find out that it was a welfare hotel and that these people were drug addicts and ex-felons (quite possibly current felons). There was some kind of fight going on in one of the rooms near me and I felt scared for my life. It was one of the worst experiences I've ever had.

  • Stayed March 2011, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask vanessa1985hill about Howard Johnson Hotel Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Solidifies my reason for moving out of Middletown, NY!.”
1 of 5 stars Reviewed 27 January 2011
4
people found this review helpful

Stayed here for 2 nights because it was convenient for what I was in town for. I lived in Middletown for almost 10yrs so was aware of the riff raff that goes on at this hotel (motel). When we had arrived there were 3 Wallkill police cars at the entrance doors. As we were walking to the lobby door we saw an empty glass liquor bottle in a paperback on the ground. When we walked in we were greeted by the front desk clerk who was very friendly and nice. During the check in process there were 4 cops in the lobby talking to a man that was sitting down in a chair. I took my key and proceeded to the 2nd floor. The room was freezing when we walked in so turned the heat up to 85. The room was fairly clean besides the big burn hole in the comforter on the bed. When I went to use the safe it was locked and I was unable to get it open. I called the front desk that sent up a housekeeper supervisor, who had to come back because the safe was locked for 12minutes. She came back about 30minutes later and with the assistance of two maintenance guys she couldn’t get it open. Told her it wasn’t that deep and I was already frustrated. If you choose to make coffee in the room invest in some creamer and bring your own hair dryer. Staying here was a comedy show for me as I knew what to expect and it just solidifies my reason for moving out of Middletown, NY!.

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask smileygirl55 about Howard Johnson Hotel Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
“Overall, very nice for the money.”
4 of 5 stars Reviewed 9 October 2010

The beds could be more comfortable, but it really wasn't too bad. The location is nice, right off of a main road with a lot of stores. They lock the door at night and buzz you in.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask daveyp225 about Howard Johnson Hotel Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Stay Away”
2 of 5 stars Reviewed 3 May 2010
2
people found this review helpful

The desk clerk was rude, it was like he was going out of his way to be miserable.
I had a reservation made by WyndhamRewards I arrived there early about 5pm, the desk clerk told me he had no pet rooms available .
I finally got a room ,if not for the fact that it was too late to cancel and loose my Wyndham rewards points I would have gone someplace else , never again,

  • Stayed May 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask traveler4827 about Howard Johnson Hotel Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa Wolgamuth, General Manager at Howard Johnson Hotel Middletown, responded to this review
16 May 2011
Thank you for taking the time to comment on your stay at our hotel last May. I apologize for the poor customer service you experienced. I've recently come on board at the hotel and have begun making inroads on customer service training to correct such unacceptable behavior. It is our hope that you would consider utilizing us again on your next trip to the Middletown, NY area.

Many thanks,
Lisa Wolgamuth
General Manager
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Additional Information about Howard Johnson Hotel Middletown

  • Howard Johnson Middletown
  • Middletown Howard Johnson
Address: 551 Route 211 East/I-84, Route 17 & I-84, Middletown, NY 10940
Price range (per night):* INR3,747 - 4,697

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