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Super 8 Malone – reviews, photos

2.0 of 5
42 Finney Blvd, Route 30 South, Corner Route 11 & 30 & 37, Malone, NY 12953
Hotel amenities
Super 8 Malone
Ranked #2 of 6 hotels in Malone
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    12
    11
    2
    2
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Date Rating
Burlington, Vermont
1 review
1 helpful vote 1 helpful vote
“All you need at a decent price”
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

stayed in Malone in Dec 11 in connection with a Funeral, so last minute reservation. Calling the desk beat by a decent amount, the dollars the "discount" sites wanted. People at the desk were very nice and accommodating. Room was clean, hotel is no frills, with no pool or exercise room that we didn't need so didn't want to pay for. Breakfast was basic but again, clean environment. WiFi worked. HBO a bonus.

Newer chain property now in town at greater cost. can't go wrong here for basic lodging. Arranged a late check out for our extended family with no prompting. Great restaurant for breakfast right next door and grocery store across the street. convenient +. Hooper BTV

Room Tip: call the motel before using expedia or such.... better price by a significant amount can be had-in m...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bob h about Super 8 Malone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8_Scott, Manager at Super 8 Malone, responded to this review
4 January 2012
Thank you for choosing to stay with us at Super 8 Malone. We try our hardest to match or beat "discount" sites' prices, but can only do so if you contact us directly. (And we are glad you found that out first hand.)

Under the circumstances we offer a late check-out at no additional cost to you because we realize that between services and gatherings it isn't easy to find a place to change for a trip home.

As one of the top two Super 8 locations in New York State, we pride ourselves on meeting any needs you may have, and hope you found this to be true during your stay. Should you have any future hospitality needs in the Malone area, I hope you keep us in mind, and we hope to see you again soon.

Regards, and have a Super Day,

Scott Dalton
Super 8 Malone
Assistant Manager
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Lowell, Massachusetts
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Serendipity Strikes Again!”
5 of 5 stars Reviewed 25 October 2011
4
people found this review helpful

Returning to Massachusetts from Toronto we decided to go back through Northern NY & down into Vermont. The day was rainy and the cold autumn night was closing in fast. As navigator it was my job to find us a place to spend the night. Searching the AAA guidebook I realized it would have to be someplace called Malone, NY or travel late into the night to get to Burlington, VT. for a motel.

I called ahead & reserved a room with Megan. Pleasant & efficient, she secured a 1st floor room for us as I had requested. The room was clean & comfortable. The TV a large HD flat screen and there was a fridge & microwave in the room as well. The water pressure is fantastic!

The neighboring cafe was closed but Megan was able to direct us to a restaurant that fit the request of a place that was close by with good food & open. (Gallaghers).

A lucky find for us and worthy of a recommendation here: I think you would be satisfied with a night spent in the Super8 in Malone, NY. Clean, comfortable, economical, friendly, free 24 hour coffee in the lobby and a free continental breakfast in the morning.

Seriously, what more do you need?

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LowellBear about Super 8 Malone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8_Scott, Manager at Super 8 Malone, responded to this review
22 November 2011
The Management and Staff at the Super 8 Malone was pleased to hear you had a pleasant stay with us. We appreciate that, in the vast selection of properties to call 'home' for the night, you chose to stay with us.

Being one of the top two Super 8 properties in New York State, we have high expectations for our property as a whole. Our Housekeeping staff work hard to ensure that your room meets both your expectations, as well as our own. And our Desk Staff take pride in getting the word out about what our little corner of the world has to offer each and every guest and visitor
.
We are pleased you had a positive experience with us, and hope that if you're passing through the area again, we will see you and be able to serve you in the same manor.

Regards and have a Super Day!

Scott Dalton
Super 8 Malone
Assistant Manager
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Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Be back soon !!”
5 of 5 stars Reviewed 15 August 2011
3
people found this review helpful

Very pleasant staff ,who are willing to take the time on informing you on the Malone Area if your not familiar with it. Including best places no only to visit but to eat at. Our first stay was a week before iin the end of July on our way to Vermont, we stopped over for the night and we were so pleased ,we stay at beginning of August on our way home fromour week long holiday. Front desk staff we exceptional. Also Owl's Nest has great Pizza for ordering in. Place was clean and every one we met (cleaning staff) mad sure they said hi. Did not get a chance for breakfast so I cannot comment on it. Also if you want a bigger breakfast we noticed a busy restaurant next door but did not try. Great location also... We will be back this Sept. for part 2 of our holidays for a stop over.

R. Proulx
Ottawa,Ont Canada

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Roger P about Super 8 Malone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8_Scott, Manager at Super 8 Malone, responded to this review
17 August 2011
Roger,
We are very pleased that you enjoy staying with us, as much as we enjoy your company as a guest. We are even more pleased that you not only enjoy your stay with us, but also enjoy the area overall as well. Malone, and surrounding communities, have so much to offer everyone, and we are more than happy to showcase that to anyone who asks.
The entire staff appreciates the kind words and review, and we look forward to seeing you again when you return in September.

Regards and have a Super Day!

Scott Dalton
Super 8 Malone
Assistant Manager
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Watervliet, New York
1 review
3 helpful votes 3 helpful votes
“My experiences are starting to decline.”
3 of 5 stars Reviewed 18 July 2011
3
people found this review helpful

I have frequented the Super 8 in Malone since it first opened and am often satisfied - although admittedly my expectations are starting to feel unmet as of late. This motel provides a clean retreat compared to many of the other smaller local motels in the area. Housekeeping clearly takes the time to properly prepare each room for it's guests and the amenities all still feel new.

My concerns as of late is with this motel's ability to meet my reservation requirements. During my last two stays (2 separate stays during the month of July) the room I booked was not available and my spouse and I were downgraded from a room with a comfortable queen size bed to a standard room with two doubles. Being away from home and sleeping in a bed that's not your own is hard enough - but made even tougher when you are forced into a smaller bed. On both occassions I was told that the hotel was full and they couldn't offer me the room I booked with my reservation. Hotel staff could not provide a reason why the room I requested was not available.

All and all, the Super 8 is a nice place with a convenient location - but I'm unsure if I will continue to go there. I will be visiting Malone indefinitely every two weeks but may have to begin opting for the slightly more expensive Holiday Inn in order to ensure my reservations are held. I'm still giving this motel a chance though - and have booked a room for two more nights this month - so we'll see. I'll be sure to provide a new review if and when those stays happen.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jeffmarlowe0619 about Super 8 Malone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8_Scott, Manager at Super 8 Malone, responded to this review
23 July 2011
I am very sorry to hear of your frustration with your recent reservations. On your reservations for 7/1/11 there was a request for a second floor room with 2 Queen beds, on the Rockland St. side. The backside of our building upstairs has rooms with 2 Double beds in each excluding only 2 rooms with one King size bed. All rooms upstairs with Queen bed(s) are located on the front of the building. The move would have been made to accommodate your request for facing Rockland St., not realizing that the Queen bed request was preferred. I do apologize for that.

The Queen rooms on the backside (Rockland St. side) of the building are located on the first floor and are the first 3 as you walk in from the lobby. Two of them are handicap accessible rooms which is what your original reservation was made for the weekend of July 16th. After speaking with the staff member that was working on the morning of the 16th he explained that a guest with special needs had came in requesting a handicap accessible room. We only have 2 of those and one was already occupied. Again I apologize that the room was changed for that accomodation, we have taken steps internally to ensure that any rooms you book will not be changed in any future reservations.

We appreciate your continued loyalty and look forward to meeting your hospitality needs in the future.
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port chester, ny
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“The cleanest hotel around”
5 of 5 stars Reviewed 7 June 2011
3
people found this review helpful

This hotel is spotless. Every nook and cranny is clean. The hotel is nicely furnished. The free breakfast is well presented. I stay here every time I come up to Potsdam NY and drive the 50 minutes into Potsdam becasue this hotel is the cleanest around.

Room Tip: I always stay on the second floor
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  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask potsdammom about Super 8 Malone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S8_Scott, Manager at Super 8 Malone, responded to this review
8 June 2011
We appreciate the time you have taken to let the public know your opinion of our property. We strive to make every stay here the best possible and we are glad we have so far achieved that goal with you. We will continue to make each stay as good, if not better, than the previous one, and we look forward to your next stay with us.
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Additional Information about Super 8 Malone

  • Super Eight Malone
  • Malone Super Eight
  • Malone Super 8
Address: 42 Finney Blvd, Route 30 South, Corner Route 11 & 30 & 37, Malone, NY 12953
Price range (per night):* INR4,306 - 5,928

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