We arrived at just about 12:25 PM after a red eye flight and connecting flight from the far west. We just needed a place to sleep because I did not want to chance falling asleep on the two hour drive home from the Syracuse airport. Although our accessible room was not ready they asked the maids to make it up next and we were in the room by 1:00 PM. i thought that was very accommodating. The suite had a living room with a couch, table cooking facilities and a TV. The bedroom had two very comfortable beds. The bathroom was spotless.
Homewood Suites feature a light evening meal Monday through Thursday. The schedule for the month is posted in the room. We had stuffed peppers, salad and cookies. Beer, wine and soft beverages are included. The stuffed peppers were tasty but certainly not of gourmet quality, nor was that expected. They seemed very similar to packaged frozen stuffed peppers we have occasionally eaten at home.
There is a hot breakfast provided in the morning. It was pretty typical of what one expects in a hot breakfast buffet.
In summary:: a clean comfortable room, a decent evening meal, friendly, efficient helpful staff
The only problem we had is that it was quite difficult to maneuver the wheelchair from the bedroom into the bathroom.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 January 2012
Thank you so much for sharing your comments about your stay at Homewood Suites - Syracuse/Liverpool. I am so happy to hear our staff was able to accommodate you so you could check-in to your suite early. We want all of our guests to have the best stay possible where everything exceeds their expectations. I appreciate hearing your feedback regarding the amount of space in the suite for your wheelchair. I will have our engineering department follow-up to see if we can find more space in our suites.
Thanks again for taking the time to share your thoughts. I hope you will think of us the next time you travel to Syracuse.
Best regards,
Missy Hughes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC