We must have stayed at this hotel at least 6 times in the past 2 years visiting my parents up in the area. I cant say enough about the consistancy of having a great experience. While we dont use the pool or laundry, we do enjoy clean linens and bath, a hot fresh breakfast and use thier business center to catch up on emails...the cookies and lemonade are also a nice touch in the lobby. Everyone hired here genuinely seesm to enjoy thier job and people. Kudo's to the management at this hotel. Well done!

Stayed 1 night with my young family of 5 (children ages 2-8). Their 2 queen-bed studio suite was not available, so staff suggested I book their 2 queen handicap accessible room because it offered more space than a standard 2 queen room. We were on the 4th floor and the room was very spacious for little feet to stretch out. Hotel was quiet; not sure if that's due to few guests in the hotel when we stayed (12/30) or because walls were well insulated. Beds, pillows, and blankets were comfy. Flat screen TV was a nice updated touch. I think this Hampton is relatively new and built only a few years ago. Room and public areas seemed very clean. We took advantage of the hotel's complimentary computer-room w/ internet service, indoor swimming pool, and breakfast buffet. Everything was sufficient and well maintained, and staff were attentive and courteous. Swimming pool was a bit small, but we were able to go swimming when there were few to no people so it was fine during our stay. Breakfast displayed typical continental fare (cereals, bagels, donuts, fruit, etc.) in addition to some hot items such as sausage patties, scrambled eggs, make-your-own waffle, oatmeal w/ toppings on side (nuts & cranberries). Throughout the day, there were cookies and hot apple cider. Plenty of free parking and great area to walk for shopping...a small market across the parking lot, the Outback Steakhouse in back of the hotel, Red Lobster also within "walking" distance only a couple hundreds yards away, Wegmans and Kohl's across the busy Route 31, also Friendly's, other chain restaurants nearby, and a mall down the street with a Regal cinema (Macy's, H&M, Toys R Us, Olive Garden). There were lots of hotels in this area to choose from but we were glad we stayed here with our kids. As a family, I always look for a place with an indoor swimming pool, microwave/fridge (to heat up leftovers, store drinks/juice boxes), wi-fi accessibility, fitness room, and breakfast options, and this Hampton Inn met our needs. The only other feature our kids wished the hotel had was a game room w/ video arcades...just something extra for them to explore in the hotel during the frigid winter temps outside. There is a Fun Warehouse, the Rosamond Gifford Zoo, Museum of Science & Tech. (w/ Imax), and Carousal Ctr. Mall (w/ merry-go-round) for kid-friendly attractions all within a 25-min. commute in Syracuse. With our AAA membership, our weekend rate was less than $120/nt including tax. I see that it's now less than $90/nt one week after our stay. Will stay here again for the value, area, service, and amenities.

Stayed here for the Black Friday craziness and it was another excellent experience. We have stayed here many times now and we are never disappointed. Super clean rooms and hotel with great friendly staff. Totally bedbug free ( we searched thoroughly) and great location to shopping and restaurants. We will be back for sure!

Recently held a meeting at the Hampton Clay NY property. Staff was very accommodating, however you must arrange your own food. The chili's is a short walk from the property (not even worth getting in the car). If you do this for a meeting, I would suggest getting a copy of the menu, paring it down to a few options and then call in advance with your order. We ordered at the restaurant and it took over an hour and a half for a group of 12. The hotel screen is a bit small, but very nice meeting room - just be prepared to arrange your own catering.