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BEST WESTERN PLUS Liverpool Grace Inn & Suites – reviews, photos

2.5 of 5
136 Transistor Parkway, Liverpool, NY 13088
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BEST WESTERN PLUS Liverpool Grace Inn & Suites
Ranked #5 of 12 hotels in Liverpool
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    19
    32
    13
    2
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Date Rating
Hazleton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Quiet rooms , Great Breakfast!”
4 of 5 stars Reviewed 23 January 2012

Now that I figured out where it is located i will stay there again.
The Room was nice and quiet and very convenient to the door. T was super easy to get the luggage in and out.
The mattresses were superb and the room was extra clean.
The staff was nice and the breakfast was good. I didnt try the pool or spa.

Room Tip: anywhere is good.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Good location to highway, friendly service”
4 of 5 stars Reviewed 1 January 2012

We stayed here for one night, awaiting a flight the following morning. The hotel is located off the highway, so it is very convenient for access. The room was clean and a good size. Great value for the money, especially with the free breakfast. Front desk staff was very friendly. If you plan to stay here and take a taxi to the airport, plan for a $27 cab ride each way, plus tip. For the short distance, we thought this was a rip-off and parking at the airport for 4 days at $10 per day was more economical than spending $54+ on taxis just to leave the car at the hotel.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask k8peartree about BEST WESTERN PLUS Liverpool Grace Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walterboro, South Carolina, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Staff”
5 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

We have stayed at this location twice now. The main draw at first was the indoor pool for the kids. They love it (and I love the hot tub). After our first visit we decide that this hotel easily meets our expectations. Once you get your bearings it is easy to get everywhere. The entire staff is friendly and helpful. The decor is warm and inviting, as well as clean. Having a free warm breakfast is a great way to start the day. The only room for improvement is to have a clock in the pool room, provide enough towels at poolside, especially on weekends, and make sure that the water temperature is consistantly warm. They were refilling it during the day which made the water become very cold. Better to be done at night after pool closing thus allowing the water enough time to reheat.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gatineau Quebec
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
“Good location for weekend shopping”
4 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

The first time you go to this place you think why would you place this hotel here? But once you get acustomed to the are you understand. The hotel is right off the interstate leading to the Outlet mall. It is very well located and if you put your gps to avoid highways you are a 10 minute car ride from tons of restaurants and other shops. You are at most a 15 minute ride from the Carrousel mall and about 35 to 40 minutes from the outlets. It is right off the highway you cannot miss it. It is also two minutes from gas stations etc.

The staff is extra friendly and know the area very well. They know all the stores and how to get there - they know where all the good restaurants are. We stayed there a coupld of times and really enjoyed it. The rooms are big enough - after all you are there to shop til you drop so no need to have a long walk to your bed at the end of a 12 hour shopping marathon right girls???

They have a hot and cold buffet breakfast - its very good and great before you start the day. Coffee is excellent and always very hot.

All in all this hotel is great value for money and the staff extremely helpful - again cannot say enough of their hospitality. They made me feel like I was staying in their home. Do not hesitate to look into this diamond in the ruff!!!

Room Tip: All rooms are good you are in the middle of a big property so no bad rooms.
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  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sturbridge, Massachusetts
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Pet friendly and people friendly...”
4 of 5 stars Reviewed 14 November 2011

We stay at the Best Western Liverpool whenever we go to visit our son who is attending graduate school at Syracuse University. We like it because it is pet friendly and there are often suites available where we can sit around, play games and just chat and visit. The staff is always nice and helpful. The rooms are always clean and the beds are comfortable. It is nice to have a refrigerator available. The location is convenient and close to the highway but not noisy. We don't consider the pet fee of $25 to be excessive as there are many hotels around who purport to be "pet friendly" but charge much more. The "swarm" breakfast is one of the better ones we have experienced in this grade of hotel. The breakfast room is roomy, bright and accessible. The only complaint I would have is that the couches and easy chairs in the suites could stand to be upgraded as they are not all that comfortable.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Liverpool Grace Inn & Suites

  • Best Western Liverpool
  • Liverpool Best Western
Address: 136 Transistor Parkway, Liverpool, NY 13088
Price range (per night):* INR5,928 - 9,395

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BEST WESTERN PLUS Liverpool Grace Inn & Suites
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