We stayed here for one night, awaiting a flight the following morning. The hotel is located off the highway, so it is very convenient for access. The room was clean and a good size. Great value for the money, especially with the free breakfast. Front desk staff was very friendly. If you plan to stay here and take a taxi to the airport, plan for a $27 cab ride each way, plus tip. For the short distance, we thought this was a rip-off and parking at the airport for 4 days at $10 per day was more economical than spending $54+ on taxis just to leave the car at the hotel.

We have stayed at this location twice now. The main draw at first was the indoor pool for the kids. They love it (and I love the hot tub). After our first visit we decide that this hotel easily meets our expectations. Once you get your bearings it is easy to get everywhere. The entire staff is friendly and helpful. The decor is warm and inviting, as well as clean. Having a free warm breakfast is a great way to start the day. The only room for improvement is to have a clock in the pool room, provide enough towels at poolside, especially on weekends, and make sure that the water temperature is consistantly warm. They were refilling it during the day which made the water become very cold. Better to be done at night after pool closing thus allowing the water enough time to reheat.

The first time you go to this place you think why would you place this hotel here? But once you get acustomed to the are you understand. The hotel is right off the interstate leading to the Outlet mall. It is very well located and if you put your gps to avoid highways you are a 10 minute car ride from tons of restaurants and other shops. You are at most a 15 minute ride from the Carrousel mall and about 35 to 40 minutes from the outlets. It is right off the highway you cannot miss it. It is also two minutes from gas stations etc.

The staff is extra friendly and know the area very well. They know all the stores and how to get there - they know where all the good restaurants are. We stayed there a coupld of times and really enjoyed it. The rooms are big enough - after all you are there to shop til you drop so no need to have a long walk to your bed at the end of a 12 hour shopping marathon right girls???

They have a hot and cold buffet breakfast - its very good and great before you start the day. Coffee is excellent and always very hot.

All in all this hotel is great value for money and the staff extremely helpful - again cannot say enough of their hospitality. They made me feel like I was staying in their home. Do not hesitate to look into this diamond in the ruff!!!

We stay at the Best Western Liverpool whenever we go to visit our son who is attending graduate school at Syracuse University. We like it because it is pet friendly and there are often suites available where we can sit around, play games and just chat and visit. The staff is always nice and helpful. The rooms are always clean and the beds are comfortable. It is nice to have a refrigerator available. The location is convenient and close to the highway but not noisy. We don't consider the pet fee of $25 to be excessive as there are many hotels around who purport to be "pet friendly" but charge much more. The "swarm" breakfast is one of the better ones we have experienced in this grade of hotel. The breakfast room is roomy, bright and accessible. The only complaint I would have is that the couches and easy chairs in the suites could stand to be upgraded as they are not all that comfortable.