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Hotel Indigo Albany-Latham – reviews, photos

3.0 of 5
254 Wolf Road, Latham, NY 12110
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Hotel Indigo Albany-Latham
Ranked #4 of 15 hotels in Latham
4.0 of 5 stars 98 Reviews
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98 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Hardwood floors(5)
  • Next time(3)
Traveller rating
    35
    30
    17
    9
    7
Only show reviews for Family (21) | Couples (24) | Business (40)
Date Rating
Holt, Michigan
Top Contributor
54 reviews 54 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Nice place - but the rooms are too bright at night”
3 of 5 stars Reviewed 7 February 2012

I stayed here for a few days and completely loved it - except for the BLINDS, which did *nothing* to keep out the light from the parking lot. When I asked about it, I was told it was company policy to not have drapes. This is fine, of course, but the blinds should keep out the light. My room was lit up by the outside lighting, even in the middle of the night because the blinds did nothing to keep out the light. Have I said that already? With so many studies noting how dark rooms are essential for good sleep, I'm surprised these blinds are used at all. Black-out blinds are easy to find and would still reflect company policy.

What I did LOVE were the Aveda products. Nice nice nice!!

Room Tip: Ask for a room that does not have a parking lot light shining into it! Perhaps there's one on th...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nicolle Z about Hotel Indigo Albany-Latham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Hotel Indigo Albany-Latham, responded to this review
9 February 2012
Dear NicolleZ,

Thank you for taking the time to communicate your concerns. I apologize for any inconvenience you have experienced.

We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,
Brenda J.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Top Contributor
50 reviews 50 reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
“Great jumping off spot for the airport”
4 of 5 stars Reviewed 3 February 2012

The Indigo is the closest place to Albany Airport. It's clean, well-maintained, and has a parking deal with the lot next door. An adjacent restaurant, which I didn't visit, is said to be OK. The rooms are pleasant, with good work space, and all the usual amenities. I had a great rate, and found the staff pleasant and the accommodations quiet and more than adequate.

Room Tip: I think the back may be best.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WLG37 about Hotel Indigo Albany-Latham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
“Best Kept Secret in Albany!!!!!!!!!”
5 of 5 stars Reviewed 30 January 2012

Excellent service from check in to check out! This hotel exceeded our expectations.

Room Tip: any room is good.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Eileen M about Hotel Indigo Albany-Latham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Convenient Hotel that exceeded expectations”
4 of 5 stars Reviewed 9 January 2012

Stayed at the Indigo on very short notice, from check in, to my room to service at the morning coffee counter I had a very pleasant experience. So much so, that I booked for a second night.

I was given a King Suite, very large room with ample work space given and small sitting area. The bed and bedding were very comfortable and appeared well maintained. The bathroom offered a shower only (Which I prefer) and AVEDA products, another pleasant surprise.

Room Tip: I prefer a room away from the elevators and was given that. The hotel is very close to the Albany Ai...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Oak01 about Hotel Indigo Albany-Latham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Top Contributor
65 reviews 65 reviews
Reviews in 46 cities Reviews in 46 cities
15 helpful votes 15 helpful votes
“Nice Hotel...Nothing special.”
2 of 5 stars Reviewed 28 November 2011

I am giving a poor review on this hotel due to the staff giving mis-information.
The hotel itself is nice. Fairly quiet. Wooden flooring in rooms instead of carpet... which in its way is nice ... unless you have a guest in the room above with hard heels.
Fast free internet.
Has a restaurant attached, BUT it's never open ... open in the evening. The front desk tells me I can order up to 11pm... I call at 10:03pm... to give plenty of time for room delivery, etc.... the KITCHEN CLOSES AT 10PM... NO 11PM....
Go figure.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Pro Coach O about Hotel Indigo Albany-Latham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Scaring, Owner at Hotel Indigo Albany-Latham, responded to this review
1 May 2012
Dear Pro Coach:

I apologize for the delay in responding to your review. First let me apologize for your experience at Indigo, in regards to the BluStone hours of operation. This is not indicative of the level of service we provide. We here at Hotel Indigo, pride ourselves on delivering an " experience" to all our guests. Please give our property another try when visiting Albany next time.

Regards:

Daniel Hotel Group

Daniel S
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Additional Information about Hotel Indigo Albany-Latham

  • Hotel Indigo Latham
Address: 254 Wolf Road, Latham, NY 12110
Price range (per night):* INR7,997 - 10,681

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Hotel Indigo Albany-Latham
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