Our family stayed here about 15 years ago and remembered a nice experience and beautiful lobby. I am a priority club member and when I called to book I asked for a room with a view. The receptionist stated rather curtly, "ALL our rooms have views." True enough. Our room (#403) had a nice view of the Lake and mountains. The lobby was still very nice and similar to what we had remembered.

The room itself, however, was a typical hotel room-nothing special. The bathroom was fine, water pressure was good. Parking was a bit crowded.

We received a "coupon" for one cup of coffee apiece which we had to present to the hostess at the restaurant in the morning and she filled two cups and gave them to us. We were not allowed in the restaurant unless we were eating breakfast there, which we were not. I thought the whole coupon-for-coffee procedure a bit odd and insulting.

We had remembered a long fight of (outdoor)stairs that lead down to the town beyond the parking lot. The stairs were still there, but in very poor shape and crumbling. We were still able to negotiate them, but I would warn that they are very steep and not for those who aren't in reasonable shape.

There is a lack of electrical outlets. There are weird power strips installed in rooms to provide more outlets. They are installed in a sketchy manner and the outlets are very loose.

The hot tub had very weak jets but was still much appreciated after a day of outside winter sports. The pool is nice, deep and towels are always available.

The location is very good and you can walk almost everywhere in Lake Placid.

I am a priority club member and have had very good experiences in the past with this chain of hotels. Lake placid is one of my favorite and most beautiful destinations both in summer and winter. I was eagerly looking forward to a 5 night ski vacation and looked forwar to trying the Crowne Plaza.

After a 10 hour drive through a snow storm I arrived at the beautiful lobby and looked forward to a good sleep. The lobby, very decieving, is beautiful. The first room we were given was beside an elevator overlooking the roof and ventilation system - very loud, noisy.

I then requested a better room and was given a dreadful room looking inside at the pool ! Hot, humid, strong smell of chlorine.

I returned to the front desk and was told it was my fault for booking online - should have called in my booking.

So, had a horrible sleep about to hours , woken up by kids yelling in the pool.

Promptly booked out and drove to Stowe to finish our ski vacation.

I thought being a priority club member would have benefits.....not true obviously. I'm sure this hotel has much better rooms but to be given two rooms that aren't habitable is a real slap in the face and meant I didn't stay in lake placid and spend my tourist dollars there.

Last minute stop, for a little skiing, the rooms were great, with views over the village or valley. Staff very helpful and friendly, definite place to stop again when we are in the area.