My wife and I have always preferred to stay in Hampton Inn's since they are very consistent, with clean, comfortable beds. However, they seem to be very popular, driving up their prices to levels where they are no longer a good value. We decided this time to try a Wingate, which was reasonably priced and in the same general class of hotel.
This Wingate is easy to find, not far off I-87, and located near Lake George Village. The lobby is very nice, and the staff was excellent. Our room was outstanding, with on-demand movies, a fridge and a microwave, amenities not always found at a Hampton. The room was large, spotlessly clean, and given an excellent rate, we felt we had a winner. At that point, I would have rated the hotel 5 stars.
Until we went to sleep.
The bed was horrible. Viciously uncomfortable. If we had booked more than one night, we would have to had checked out. Even my wife, who can sleep on anything, woke up complaining of a sore back. The bed was hard as a rock and you could feel the springs. I'm sorry, but the rest of the positives don't mean a thing if the sleep is terrible. I simply cannot believe a franchisee would invest in such a nice property, then fail in the biggest possible way.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC