My mother took me out to have some get away time from our stressful jobs so we decided to stay in a hotel while visiting my grandparents.
We had to change rooms THREE times. Our first room, the beds were not made. Our second was across the hall from a room that was rented to seven children.
Our last one was in a room where the heater was broken. We decided we were too tired to move any more.
Having a broken heater in the middle of winter is bad enough but there was also NO security. Older teenagers were wondering the hallways, making a commotion while a large party of children upstairs were running up and down the hallways. This did not stop until 11pm in which I could not sleep. When I went down to the front desk to complain, I could smell the scent of marijuana in the air. I wasn't able to sleep until midnight and even after that, woke up to try and get some hot air from the heater.
The room was comfortable, yet freezing and the bed was rather uncomfortable. The front desk called our room two hours before check-out time asking if we'd like someone to come and fix our heated. He also asked us why we didn't switch rooms only for us to tell him that would of been the fourth time.
I wouldn't stay again and hope that they have better information about who is sleeping where, what is wrong with rooms and to have security to stop loitering and noise making. Some people check into hotels just to sleep!
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