You have to take the "Sheraton" van to the "Hilton" from the airport. The oerator dioesn't tell you that, nor does the van driver announce it, it is just assumed that you 'know'. Riiiiight.... The hotel has nice rooms, comfortable beds. Breakfast is at best so-so. Food quality is marginal but plenty of it.

The hotel was very clean, very welcoming from the reception staff all the way through to the cleaners, all were professional and thats always a great sign.

Id say this hotel is more functional than anything else, in reality, if all you want to do (as I did) use the hotel as a stop over between flights then you will have no issues at all. The only problem comes if you wanted to go for a walk..there is "very" little around you (its all motorways and hotels and residential) so you might want to think about how long you will stay..for example if you are going to NYC for a weekend then here is not for you.

Maybe one idea could be for the hotel (and others) to provide guests with 'suitable' local walks...a short cab ride away... maybe an out of town shopping mall, or a small town with bars, cafes etc..

As for the room, decent size, pretty much standard features..alas no UK TV channels - eg Sky News or BBC.... might be a feature for Hilton as so many Brits use JFK. Clean bathroom, very comfortable bed, with adjustments for the people that prefer soft to hard...worked really well. Room blasted out with the heater or air/con... works well.

In the reception is a small lounge area, a cafe/restaurant and a nice touch..take-out coffee..on tap all day/night. Free shuttle to terminals at airport every 30 mins.

To get into NYC - its a cab ride, the hotel booked me with one of their recommended cab firms.. more like a private Limo... again can't remember the guy, came from British Guyana loves cricket..it was a $75.00 ride to Times Sq..good guy, well recommended.

All in all, ideal to stop over..if you are between flights. warm, clean, safe, welcoming.

Arriving from a long trans-Atlantic we decided to break up the trip. Room service was prompt, the food rather good, and the server excellent. Premises were clean, our room quiet, and the desk staff helpful. No complaints.

We stayed at the Hilton Garden Inn November 14th to catch an early morning flight to the caribbean. Our room was very nice, clean and quiet. We could see the highway from the room but never heard any noise. We had dinner in the restaurant and the food was very good. We were only in the hotel for about 12 hours before having to catch our flight so I though it was a little pricey for the time spent there, but then it was all about the convenience so I can't complain.Also included 8 days of parking as well. If we ever fly out of JFK again we would more than likely stay here again.