The hotel was OK, but it needs a bit fixing up. The service was efficient and polite.
The restaurant was terrible. Took us 45 minutes to get a steak dinner (cooked medium rare) and a club sandwich. The waiter kept telling us it was long to cook the steak
The insulation around the windows was so bad we could here the wind. We weren't street side so didn't hear any traffic, but don't think there is much traffic anyway.
We were facing the trashcans but as we got up at 5:30 the noise (if any) didn't bother us.

There was a glass in the bedroom that had some liquid in it. Made us wonder if the other glass had been washed (we didn't use it.)

We left too early so didn't try breakfast.

The best part of the hotel is their shuttle service. Every half hour 24/7.

I booked a room for my associate with my credit card (prepaid) The name on the reservation was the name of my associate. He could not check in because they needed an ID of me and my signature even it already was prepaid. After I talked to them on the phone and told them I will come over the next morning, please let my associate get to sleep they still didn't let him pass! I had to get up at 1 in the morning, scan my passport, my credit card, fill out a form......until they finally could help my buddy. Will never stay there again and would not recommend the hotel for anyone, interested in friendly customer service!!!!!

I stayed at this location for one night prior to an early morning flight at JFK. The hotel is clean and fairly easy to locate. I arrived after the restaurant closed and before breakfast started in the AM, which is 6:30. The front desk staff at check in was polite and efficient. If you are driving you should be aware that this hotel only offers valet parking, the cost is $10 per night. This service is due to the fact that vehicles are stacked on lifts behind the hotel.

The rooms are clean and rather simple but are very very small. Rooms are fairly quiet with no noise from the airport or traffic on the nearby streets. There really aren't any dining options within walking distance.

The only complaint I had was the fire alarm malfunction that was eventually blamed on the high winds in the area. The alarm sounded in the halls and rooms every 2-3 minutes for more than 2 hours before it was repaired. The Fire Safety Director did not use the PA to address guests until the problem was corrected..... again, more than 2 hours later. Not even after the Fire Department showed up did anyone explain what was going on. IMO, a terrible job by the staff in this instance, otherwise the night was restful.

A little tired looking but fine for a night before or after a flight. All was clean. Bar served food and breakfast was of high quality - in fact, the breakfast is what all hotels offering a buffet should aspire to. This was good value and breakfast was included.