Cannot fault the service. Tyffani was at the front desk at both our check-in and check-out for an overnight stay, and she remembered us the next morning. She was pleasant and efficient.
The shuttle service to JFK first runs at 0500 and then runs hourly at :45 past the hour (0545, 0645, 0745 ...) until 11 p.m. It took 10 minutes to get to our terminal (a lighter-than-normal traffic day, though, because it was the first working day after Xmas). The driver was friendly and we left promptly at 0745.
The buffet breakfast (basic but fine: Special K / Frosted Flakes / bread / bagels / muffins / DIY waffles / juices from concentrate) was included in our price and started at 0630. If you wolf down your breakfast you can make the 0645 shuttle.
Booked this months in advance so got a very good rate. It is a bit shabby (but clean) and Rockaway Boulevard is a light-industrial area so not exactly atmospheric, but it was exactly as expected.
Easy to get to, but only if you don't mind NYC buses: Q6 or Q6 Limited from Sutphin Blvd/JFK subway station on the E/J/Z, free transfer from the subway if you use a Metrocard (rather than a single-ride card). To be sure that you get the Q6 in the right direction (JFK N. Boundary Ave), if you can see the Seven Days food shop across Sutphin Blvd from your stop, you're at the right place.
No bed bugs.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC