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Clarion Hotel University Hotel & Conference Center – reviews, photos

2.5 of 5
1 Sheraton Drive, Ithaca, NY 14850
Hotel amenities
Clarion Hotel University Hotel & Conference Center
Clarion Hotel University Hotel & Conference Center
Clarion Hotel University Hotel & Conference Center
Clarion Hotel University Hotel & Conference Center
Clarion Hotel University Hotel & Conference Center
Clarion Hotel University Hotel & Conference Center
Ranked #18 of 18 hotels in Ithaca
1.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    2
    7
    10
    13
    42
Date Rating
Salamanca, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Think 1960 and you'll be fine.”
2 of 5 stars Reviewed 31 December 2011

All the negative reviews on this hotel are correct. There is a hotel almost across the street from this one that is much, much nicer. Staff at both hotels told us both hotels are owned by the same person. This Clarion is an eyesore. The parking lot is just awful. Carpeting and rooms are very, VERY dated. The entire hallway on the first floor reeks of cigarette smoke. Most of the rooms on the first floor are smoking. The free breakfast would have been nice but was nothing like the pictures on here. There was one girl who finally showed up and just made a few things. The bins were never filled. The pool was closed and had been down for at least 3 weeks according to staff. Our toilet had a ring of black mold and was rather dirty. One good thing, the beds were quite comfortable. The bedding was clean and soft. We needed help at the desk and both times the clerk was out. Once for over ten minutes... I even called and let the phone ring to no avail. The parking lot was empty and we didn't see ANY other guests our entire time there. It was a bit creepy but I can see why. This hotel is way, WAY over priced and needs serious updating or to be torn down.

Room Tip: If you can't stand smoke, do NOT stay on the first floor. CALL AHEAD about Pool!!! check reviews...
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Canandaigua, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nightmare In Ithaca!”
1 of 5 stars Reviewed 23 November 2011

We had to go to the store to buy cleaning probducts to clean the bathroom as soon as we arrived! This hotel is in need of some TLC which is fine but you can not give people DIRTY ROOMS! That was disgusting!!!! Send your cleaners back to school and have the pool open when it's supposed be........won't be coming back here. THE SMELL OF MOLD WAS VERY BAD!!

Room Tip: Go in and look at the room before renting, you should do this with any hotel room!
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  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Worst hotel we've stayed in the last 20 years”
1 of 5 stars Reviewed 1 November 2011

Run-down, in desperate need of renovations, and potholes in the driveway the size of Ohio. Look up a local B&B before you stay here.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MJ J about Clarion Hotel University Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pulaski, pa
1 review
“staff recommended we never come here”
1 of 5 stars Reviewed 29 October 2011

lost our and 6 other couples reservations the same nite . no rooms ready . manager made up 7 rooms . ours had used towels , dirty linens , and empty coke cans in as the manager " Dakota " showed us the room he personally made up. we arrived at 10 pm and didn't get in room until midnite and we were the first to get in room of the 7 couples who had reservations and no room. gave our room and KEYS to another couple who walked in on us in middle of nite. other staff told us it was like this EVERY day and recommended never coming here!
hotel in general was filthy , it smells like old cigarettes. staff not real interested in making things right.
by far the worse place i've ever been in.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rick h about Clarion Hotel University Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
2 reviews
1 helpful vote 1 helpful vote
“Decent”
3 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

Stayed one night Columbus Day weekend. This hotel is not as bad as all the reviews make it out to be. Hotel parking lot does need repaving, it is full of numerous large pot holes. Upon check in we were told they are in the process of working on the parking lot. Bed was comfortable and room was in overall good shape. Indoor pool is large and a nice convenience. Only complaint was it felt to be a bit overpriced for an older hotel that is not located in downtown Ithaca.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Clarion Hotel University Hotel & Conference Center

  • Clarion Hotel University
  • Clarion Ithaca
Address: 1 Sheraton Drive, Ithaca, NY 14850
Price range (per night):* INR6,319 - 13,141

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