My husband and I were visiting family and needed a place to sleep, we found a coupon in a travelers book that stated that they allowed pets had wifi, amoung other ammenities. we arrived about 9:30, there was one person in the loby, as soon as my husband walked in the door he asked if they allowed pets and he said yes they do, even though there were a couple signs on the desk that said no pets, he did not seem to know how to check us in but took down our information and took our coupon for the manager. he gave us a key and closed down the office right after we walked out. we went into the room to find a disaster, the sink stopper was stuck down, there was a hole in the celing with a trach can under with standing water in it, no tv, tried to get onto computer and couldnot access the internet, one of our dogs found a pill on the floor, thankfully we got it before she ate it! since we were tired we decided to just get some sleep. 8am there was an awful banging on the door, woke us and our dogs from a sound sleep. I told them to hold on (since we were not dressed) and he continued to pound on the door. As soon as my husband opened the door the man started yelling at my husband about there being pets in the room. My husband went to the office to settle up and found no coffee available and the disagreeable man was still rude about the pets even though we offered to let him check the room for damages, we told about the problems with the room and was told that the room shouldn't have been rented out. then he poceeded to charge the full amount for the room , didn't even take off for the coupon!!!!! we could not get out of there fast enough!
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