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Gran Hotel de Queretaro – reviews, photos

Juarez Sur 5 Centro, Queretaro 76000, Mexico
Hotel amenities
Gran Hotel de Queretaro
Ranked #13 of 59 hotels in Queretaro
4.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
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    5
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Date Rating
Anna, Ohio
Top Contributor
50 reviews 50 reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
“Hotel in a Colonial Building on the Queretaro Square”
4 of 5 stars Reviewed 24 August 2011

I have stayed in older hotels but this was the first one which was in a Mexican Colonial Landmark located on the Public Square of Queretaro.
The hotel does not have any public parking so my associates dropped me off at front. The lobby is marble with a large marble staircase going to second floor as well as an elevator.
There hotel did not have any exercise room or restaurants but Harry's, Continental Cuisine was part of the Hotel on the first floor fronting the square.
The room was nice, it was very large. The shower and toliet were in a small room with a sky light and the sink was when you walked in. The Bedroom had wardroves, small desk and balcony to the square.
There were two areas which I would have liked to see changed. For the cost of the room only two small bottles of water/day and some nights Harry's had a band to 10:30 pm on Wknites and 1:00 AM on week-ends.
The breakfast included was okay I wouldn't rate it very high. We ate Breakfast 3 days other than the Hotel and once there. There were no coffee pots in the room and the Wifi didn't work well but hotel furnished hub.
I had laundry done there and it was very reasonable.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Location”
3 of 5 stars Reviewed 25 May 2011

Nice hotel in a great location between the two main squares. Rooms were clean and spacious with small balconies over looking the square. Nice selecion of restaurants and bars close by. However, the buffet breakfast (if you can call it that) was exremely poor. What food there was was cold and there were not enough tables in the small dining room. We had to wait for people to leave. The staff were miserable. Really not worth eating there.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
41 helpful votes 41 helpful votes
“Excelent Hotel, I got a new favorite in Queretaro!”
5 of 5 stars Reviewed 14 December 2009
1
person found this review helpful

I just got back from a romatic escape with my wife and am very pleased I choose this hotel!

The hotel is right in the center inbetween the two largest "plazas", it is very clean and newly renovated and appears well run.

I took a "corner suite" that even though it looks over the less pritty plaza in the rear part of the hotel (plaza constitucion infront is beautiful) was an excellent choice as it was in perfect condition, large and nicely decorated (getting a 50" lcd is not common in Mexico!).

A nice detail was that the minibar is complementary! No hastles or surprises when checking out :)....

The restaurants were excellent for having a night time drink, with live music in both restaurants (jazz or latin, choose your poison), but the food is nothing spectacular and you'll find much nicer places to eat if you go to the smaller plaza that is 100 meters to the left of the entrance of the hotel (the name slips my mind, but it is very quaint and the food's great).

I have stayed in other hotels in Queretaro before, but after finding this combination of colonial style with modern designer interior in perfect condition I have found a winner!

It's not cheap (call to check their best prices, I got a 45% discount on the $230 usd rack rate) but you if you can afford you won't be dissapointed!

Stayed December 2009, travelled as a couple
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Gina Méndez, Sales department at Gran Hotel de Queretaro, responded to this review
16 December 2009
We are very glad to know you enjoy your stay with us. Merry Christmas and Happy 2010 !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgia
Senior Contributor
44 reviews 44 reviews
Reviews in 40 cities Reviews in 40 cities
65 helpful votes 65 helpful votes
“Beautiful Centrally Located Hotel”
5 of 5 stars Reviewed 25 January 2009

I have just returned from a stay in Queretaro. During our visit to Mexico, I had the pleasure of staying at the two top upscale hotels in Queretaro (Gran Hotel Queretaro and La Casa de La Marquesa). I found the Gran Hotel Queretaro to be beautiful, centrally located, and a good value. The entire property is smoke-free. Prior to our arrival in Queretaro, I contacted the hotel directly via e-mail and was able to book our accomodations very easily. The hotel arranged airport transportation, which was prompt and professional. The Gran Hotel Queretaro is an excellent choice.

In comparison to La Casa de La Marquesa:

Gran Hotel Queretaro:
-Better location...located directly on the Main Plaza; however, La Casa de La Marquesa is only one block off the main square.
-Larger, modern rooms (although the structure and common areas are historic). The exterior and common areas at La Casa de La Marquesa are more beautiful...stunning actually.
-Responds to e-mails promptly and professionally (La Casa de La Marquesa did not respond to the e-mail listed on their site and only responded via e-mail several days after I had faxed a request.)
-The staff were courteous; however, I found the staff at La Casa de La Marquesa to be more polished in person (customer service).

I enjoyed both hotels and do not feel that go will go wrong with either property.

I found Queretaro to be a complete surprise. The city/historic center was beautiful, vibrant, and very safe.

Stayed January 2009
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Orangeville, IL
1 review
2 helpful votes 2 helpful votes
“Nice Hotel, Poor equipment”
2 of 5 stars Reviewed 3 December 2008
2
people found this review helpful

I stayed in an Executive Suite, but there were no windows that opened to the outside. Airconditioner would not cool the room below 86 degrees, No water pressure in the shower at all.

The hotel is finished very well and room was fitted very well. My partners were very happy with their rooms which had windows.

Location is nice, but traffic was impossible.

Stayed April 2008, travelled on business
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Additional Information about Gran Hotel de Queretaro

Juarez Sur 5 Centro, Queretaro 76000, Mexico
Price range (per night):* INR7,326

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