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Fiesta Americana Queretaro – reviews, photos

3.0 of 5
Boulevard Bernardo Quintana 4050, Queretaro 76010, Mexico
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Fiesta Americana Queretaro
Fiesta Americana Queretaro
Fiesta Americana Queretaro
Fiesta Americana Queretaro
Fiesta Americana Queretaro
Fiesta Americana Queretaro
Ranked #12 of 59 hotels in Queretaro
4.0 of 5 stars 37 Reviews
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37 reviews from our community

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Traveller rating
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Date Rating
Canada
Senior Contributor
39 reviews 39 reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Clean, Safe, and Friendly”
4 of 5 stars Reviewed 9 March 2010

Stayed here for a week with colleagues. I was pleasantly surprised at how clean this hotel is. It's situated on a busy corner beside the highway, but once inside the courtyard it is beautiful and quiet. The rooms are a good size, with a large desk, though no free internet. The bathroom is amazing, marble with glass shower stall and soaker tub. The women in our group appreciated the large counter space in the bathroom. There was a bit of a mix up, and we ended up in a room with two double beds instead of a king, so sleeping was a bit uncomfortable, but not unbearable. During the week it was fairly quiet with mostly business people, but on the weekends it got noisy with more families with children.

The restaurant on site offered a breakfast buffet, which had the exact same offerings every single day. However the food was fresh and no one got sick. We were well supplied with cookies and coffee in our meeting room. The staff in the restaurant were friendly. I only had lunch at the restaurant once during my stay, and would not recommend the pasta. I had the ravioli in onion sauce, which turned out to be 5 or 6 undercooked raviolis swimming in a very sweet red onion soup. Not good at all. There are two malls within minutes walking distance which have food courts with cheaper and better food.

The front desk staff were friendly, though there were initially some problems with billing. Our party had breakfast included in the price of our stay, yet some were still charged for breakfast. Otherwise they were competent, from exchanging money, to check in/out, to ordering taxis and restaurant recommendations.

Although the pool area was small, it was nicely set up everyday with lounge chairs and towels. The fitness room was also not large, but sufficed with a couple treadmills, bikes, one elliptical machine, free weights and several weight machines.

Good: clean, comfortable rooms, central location, conference/meeting facilities, helpful staff
Not so Good: no free internet (the paid internet did not always work), food, small pool

  • Stayed March 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Calgary
Top Contributor
67 reviews 67 reviews
Reviews in 55 cities Reviews in 55 cities
39 helpful votes 39 helpful votes
“Beautiful, great service”
4 of 5 stars Reviewed 1 March 2010
1
person found this review helpful

Stayed at the Fiesta Americana for work and for a conference this year. Overall, the service was great. It is a clean, new hotel, with open air spaces. The support and conference services provided by the staff were great. The room was spacious and comfortable. The fitness centre is a bit small, but has sufficient equipment. Definitely would recommend staying at this hotel again. You are only about a twenty minute walk to the historical centre and much closer by taxi. Be cautious of the hotel taxi, our driver drove us around lost for 45 minutes, and tried to charge us double the rate, fortunately we knew where we going and how much it should cost.

  • Stayed February 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“No longer a premier hotel!”
2 of 5 stars Reviewed 23 March 2009
1
person found this review helpful

The level of service and quality of service at this hotel continues to decline with every visit I make. Personnel turnover seems to be very high and the quality of new personnel does not meet the level one would expect at this level of hotel. The fact that the hotel charges for internet access does not work well for the business traveler. In general, this is not a good value if you're visiting Queretaro.

  • Stayed March 2009, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Colnbrook
Senior Contributor
36 reviews 36 reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
“First impression of Mexico”
5 of 5 stars Reviewed 6 January 2009

An amazingly lovely place. The staff here were ever so efficient and friendly. The dining facilities were second to none. The staff in the restaurant were very cheery and were able to accommodate my vegetarian taste. There is also a limousine service to drive you around. There is a very nice ambient atmosphere, and I was informed the owners of the hotel wanted to give a contemporary feel hence there is gentle-uplifting house music being played in the background.
5 out of 5 for me. I can't fault it.

  • Liked — Great introduction to Queretero
  • Disliked — Leaving
  • Stayed August 2006, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Kalamazoo Area
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Nice Friendly Hotel”
4 of 5 stars Reviewed 30 September 2008

I was here on business and my company put me up at the Americana. I was pleasantly suprised. Nice accomodations, clean and the staff was very friendly. Good experience and good value. Close to good restaurants and clubs.

  • Liked — Location and very nice staff
  • Disliked — Twin beds instead of the double I asked for
  • Stayed September 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Fiesta Americana Queretaro

  • Queretaro Fiesta Americana
Address: Boulevard Bernardo Quintana 4050, Queretaro 76010, Mexico
Price range (per night):* INR6,990 - 10,066

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