The property is well located walkingf distance to a two shopping mall and 5 minutes to down town , the hotel is well maintain , and staff is very nice , the only thing is that the food is pricey , but u can walk around the corner and there is a subway, a chillis just in case if u miss the american food .

I recently stayed at the Fiesta Americana while on a business trip to Queretaro. While it was an extremely rainy day, the hotel was very comfortable and well appointed.

The room was quiet. The bed was comfortable. It was clean and everything was modern and recently updated. My room had a huge shower. The bathroom was well lit and the provided comfort items were of high quality.

The hotel was 1st class. Excellent meals and service. Very friendly staff that is fluent in English and Spanish.

My only complaint would be the darkness in the hallways. The hallways were rather dark and while "artsy", I would have felt safer if they were lit better.

This is a very modern and new hotel. It is quite near the city center.
The lobby is very nice, so is the bar and restaurant. The pool area is great with a very nice and big patio area also.
The gym is well equipped and clean.
The elevators are fast.
We booked a standard room and it was very spacious, impeccable and modern. Also the restroom, wich had a shower and tub, and a very large vanity!
Very good service from all the staff, they were friendly and attentive.
Valet parking excellent.
We were very pleased with our choice in Queretaro.

The good things here are that the service was very good, very polite and helpful, the food was reasonably good, the rooms were large and very clean, and overall, inside the rooms and inside the hotel, it is quite nice. The conference facilities are good. The architecture is very modern, somewhat of a contrast to traditional Queretaro. The big issue is the location within the urban area and the environment around the hotel. The adjacent shopping center, Plaza Boulevares, to the immediate east (adjoining) is struggling for customers although the Cinemark cinemas are doing well. The shopping center to the immediate west is aging (Plaza del Parque) and not that easy to access on foot as a pedestrian despite its proximity. The hotel sits on a very busy intersection, and the adjacent Periferico is being rebuilt and expanded, so there is a lot of construction congestion while this happens. Even without the construction there is a lot of vehicular traffic here, this is a busy part of the city. If you have business in Queretaro, this is not a bad choice, but if I was coming here for a vacation or to enjoy myself, there are other alternatives that are more probably more restful and relaxing within the urban area if you plan are actually seeing something of the city above and beyond the hotel.