First the good. The place is quiet with extensive grounds. The pool is nice and the restaurant is acceptable. The rooms were clean and there is lots of really nice art on display.

The bad.
The grounds are not in very good shape.
This hotel plays the gotcha game... Free continental breakfast, oh but not for the kids, sorry full price. Sorry you took the fruit and the juice... it is one or the other. You can pay the silly price for juice or just buy the whole buffet at $15 a plate...
There are 9 holes of dilapidated pee wee golf... oh that is $4. Fee for bottled water... a standard freebee in Mexico for obvious reasons.
If I were in Cancun or San Miguel, maybe I would expect the gotcha rip, but not in a place like Queretaro.

I would stay away, there are a lot of nicer options... Too bad too, as it could have been a nice place.

The property is nice. However I felt cheated as when I arrived to the hotel the receptionist handed me a "free drink coupon". When I was about to exchange it in the restaurant I realized it said it was valid only in the bar so I paid for what I consumed and headed to the bar. After drinking a whiskey sour and trying to pay for the coupon, the waitress told me that the coupon was valid only for very few and specific drinks. So I paid and went to the front desk to complaint. My complaint was received coldly and with no apologies. So again, the hotel is nice but watch out for hidden charges around the corner.

A real sleeper among Mexican hotels, Hacienda Jurica is an absolute delight in all aspects, from the very moment I drove onto the premises. The grounds are spectacular, the service impeccable, and the restaurant out of this world. I cannot sing this hotel's praises highly enough, and I've stayed there many times.