The property is nice. However I felt cheated as when I arrived to the hotel the receptionist handed me a "free drink coupon". When I was about to exchange it in the restaurant I realized it said it was valid only in the bar so I paid for what I consumed and headed to the bar. After drinking a whiskey sour and trying to pay for the coupon, the waitress told me that the coupon was valid only for very few and specific drinks. So I paid and went to the front desk to complaint. My complaint was received coldly and with no apologies. So again, the hotel is nice but watch out for hidden charges around the corner.
- Hacienda Jurica Queretaro
- Hacienda Jurica Hotel Queretaro
