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Super 8 Highland – reviews, photos

2.0 of 5
3423 Route 9 West, Highland, NY 12528
Hotel amenities
Super 8 Highland
Super 8 Highland
Super 8 Highland
Super 8 Highland
Super 8 Highland
Super 8 Highland
Ranked #2 of 5 hotels in Highland
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    5
    8
    9
    3
    5
Date Rating
New Paltz, NY
1 review
“A great place to stay!”
5 of 5 stars Reviewed 25 November 2011

A clean, modern hotel, perfectly located at the intersection of two major roads between the Shawangunk Mountains, the Walkway-Over-the-Hudson, and the many other attractions of the historic Hudson Valley, has no profitable reason to be kind to locals in dire straits. Other than word of mouth, that is. But when my husband and I were flooded out of our home for six weeks, the Super 8 in Highland was one of the biggest blessings we found. The manager, Jennifer, recognizing our moment of need, was so compassionate and went above and beyond to help us, giving us a lovely room, with windows looking out into the expanse of trees behind the hotel. The amenities are modern; the floors and bathroom are incredibly clean; there is adequate, well-lit parking, windows that open with screens, a quality a/c-heat-fan system, and adequate space for our many belongings. To add to the comforts, they have cable with HBO, free wi-fi (great quality too!), and a nice Continental breakfast. In comparison to other hotels on the same scale, the Super 8 in Highland is head and shoulders above all others. And they’re pet friendly. What a perfect Hudson Valley hotel to serve our many tourists to Ulster County. Jennifer is an amazing manager who provides excellent customer service and her leadership shows throughout the entire hotel. We are truly grateful to the staff at the Super 8 and will continue to recommend this hotel to our friends and family.

Room Tip: Second floor on the side away from the road is perfectly peaceful & quiet. There are a few room...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GunksLove about Super 8 Highland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter, New York
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Nothing special”
3 of 5 stars Reviewed 20 November 2011

Typical motel.
Thread bare sheets, worn out towels. Need to pay more attention to details when cleaning.
Shampoo cap in top of shower enclosure, carpet corners and edges.
Parakeet in the next room, not a problem though, was quiet at night.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KeithA149 about Super 8 Highland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Well Worth It”
5 of 5 stars Reviewed 12 October 2011

My children and I stayed overnight at this economy hotel during a visit to the attractions in the area. It was close to everything we wanted to see, and when we walked in to register and check in, we were greeted warmly by the evening desk clerk who was very accommodating in honoring our request for a room at the back, and additional towels. Three females need a few more towels!. The room itself was a good size, with two queen beds. It was clean, the bathroom spotless, had a coffee maker, a small refrigerator and a microwave. On the down-side, the beds were past their prime and should be replaced. The free continental breakfast served was ample, with two types of cereal, white and wheat bread, bagels, and danish, as well as apples and oranges, coffee and tea. All in all, it was a pleasant stay and I would stay there again.

Room Tip: Although set back from the road, it is an extremely busy street, so I requested at room at the back.
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joanne7111 about Super 8 Highland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Very friendly service.”
4 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

I think everyone has high expectations for everything, but I have to give the manager of this hotel, Jennifer an outstanding review. She had alot of people asking questions, the phone ringing, and a million things going on at once, while I was standing there to check in! Not once did she act stressed, she was one of the nicest people I have ever done business with. I have to give her credit considering I am a district manager for one of the largest retail chains in the area. The room I had was stocked with what I needed and my stay was quiet and pleasant. I read some of the other reviews, but I have to say I disagree.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lynn B about Super 8 Highland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwood NY
1 review
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

Thank you to Jenn the Manager and her staff and the friendly service we have received here. Our company has been staying here for over 8 months and we enjoy the friendly service here. Our company works out of town all of the time, and this good service is not very common. We will continue to stay here, or recommend other companies when in this area to come enjoy their stay here. Thank you. Phoenix Group Contracting.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mike b about Super 8 Highland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Highland

  • Super Eight Highland
  • Highland Super Eight
  • Highland Super 8
Address: 3423 Route 9 West, Highland, NY 12528
Price range (per night):* INR4,391 - 6,781

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