We selected this particular hotel for the convenience of boarding the SMS NARVICK for our wedding ceremony. We had a very nice tour of Keuka Lake and a small wedding ceremony with only close friends and family. I personally wanted the room to get dressed for my wedding day, Although we went to the motel 2 days in advance to inquire about the prices and being able to board the SMS NARVICK, the owners acted surprised to see us. After the ceremony, our wedding party exited the boat, and then the bride and groom along with 2 sons went on a private tour of Keuka Lake. We were dropped off at the port and then went out to eat, drop our sons off at granaparents house and went on to celebrate oyr honeymoon. We had one bottle of champagne and retired to our room around 1:00am. The temp of the room was ok so we slept on top of the blankets, Upon awakening in the early morning, the bride awoke to pull the covers back to get underneathe only to find damp sheets and mattress!!! The groom politely asked for another set of sheets and blanket, where he found the hotel clerk to be rude! (Owner) She said well you are up now you dont need fresh blankets, you must have partied too much and spilled something! Not the case at all! So, to avoid conflict, we politely packed up and left, The room was musty and I had to use my own air freshener. After waiting 2 days the bride called the motel to complain because she was still upset after spending 80 dollars on a dingy hotel with rude owners to ask for compensation for at least half the money back, The owner immediately became rude and offensive insinuating that we were balaming them for poring water on our bed! They said we should question our wedding party because they have witnesses saying that they were in and out of our room all nite! We were the only people there and were not in the room between 8:30 pm and 1:30 am!! Upon arriving I noticed some things out of place but dismissed it, now I believe someone (the owner) was in our room while we were out having our ceremony on Keuka Lake. This whole experience literally put a DAMPER ON OUR HONEYMOON! The owners are very rude and insulting!! DONT GO THERE!!!!!!!!!
Room Tip: Go to Pleasant Valley Inn
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