I had an unexpected, extended stay at the Inn at Great Neck from January 13 to 30th, 2012, when my husband was at the nearby North Shore University Hospital for surgery. We traveled from Florida for what was to have been a minor, scheduled operation, but nothing else about the experience went as planned. Complications ensued, and a 10-day visit to a friend's home in Lake Success morphed into 17 nights at the Inn. Everyone from the valets to the helpful and welcoming staff at the front desk, to the housekeepers, to the engineers, to Fran in the bar, took me into their care and made me feel welcome and safe. Trudging daily back and forth to the hospital in a strange city with no friends or relatives was incredibly difficult. But each and every person I encountered at the Inn worked to make my life easier and more pleasant. Heat in the room not working? Fixed within minutes. Dry winter air giving my Florida sinuses a nose bleed? A brand-new vaporizer was purchased and set up in my room. Husband needing to recuperate and see visiting nurses in the room so the maids cannot get in and clean until late in the day? No problem. Mini fridge for the fruit basket sent by Florida friends? Delivered immediately. There was nothing I asked for or needed that wasn't accommodated with a smile and a "How is your husband doing today, Mrs. Lando?" We had a handicapped equipped room with a spacious bathroom and more than enough comfort to make up for the stress of being so far from home with an ailing spouse. The room was kept impeccably clean...the drinks Fran poured in the Giraffe bar were delicious and generous...the food fine and the location, walking distance to all the amenities, stores and restaurants in Great Neck, a blessing for someone without a car. In short, I felt like Eloise at the Plaza: pampered, safe and part of the family. I can't thank you enough, Inn at Great Neck for helping me get through a very long and onerous trip. I do have one TINY thing to offer: for some reason, the housekeepers are trained to make up the beds so tightly that to slither your body into the sheets requires unmaking the entire bed! No need to make the sheets like a tourniquet, ladies~that is my only "complaint". The TV was a little fritzy...some channels had lots of "noise" and interference that interrupted the audio and video feed and the local PBS station had no audio. But these are minor concerns given how much good outweighed them in the balance during my stay.

I decided to spend New Years eve at the Inn at Great Neck, and it was the best decision. They offered deluxe overnight accommodations, and a delicious breakfast on New Years day. Great service and impeccably clean and spacious rooms, I recommend using the Inn at Great Neck for your next stay.

I stayed here a week with my wife to visit da mom and step-family who live down the road in Douglaston. This last stay was like most others I've enjoyed throughout the many years before and after being married. I booked a room for $199 a night(?) through Expedia and that's a decent price for the property. Winter/early spring rates may be even cheaper. I guess they are an all Jr hotel suites. The rooms have plenty of sq footage and nice sized bathrooms. Well lit room and W/C. Ample sized closet. We were on the top floor where the business center was close by. That was good cuz our laptop got busted in transit. Front desk service was excellent and all calls from the room for service were great. For some reason our mattress was awful the 1st night there and we had 'em swap it out for a more comfortable one. 1st time that has happened but it was taken care of by the time we returned to the room. Location is great. Walking distance to Great Neck Train Station and adorable downtown Great Neck. The restaurant is just ok but not very expensive and will do in a pinch. Room service was good for basic fare.

*A good value alternative to staying in Manhattan.* It's in a great neighborhood, 15-20 min away from JFK and a 20 min train ride to Penn Station. All and all they will continue to get my business when we go to visit mom... just keep it up!

I brought my 86 year old father here so he could attend his 65th reunion from Kings Point. We had a very good stay. Easy access for him to all floors (elevators seem overly dark). His room had a little kitchenette in it, mine did not. The rooms and bathrooms were clean. Bedding nice and clean. GREAT PILLOWS. Mine had a tiny balcony (no chairs, which would have been nice) that overlooked the main street, i found my room loud, but there was little traffic late at night. I cant speak to the early morning as i wear ear plugs. However, if you are a light sleeper you may keep this in mind this was on the 3rd floor). Almost all of the staff was very considerate and helpful. I found the valet to be particularly good. We had drinks in the bar 3 of the nights. The first night we also ordered a bite to eat. I wanted the minestrone soup, but no one anywhere could answer the question of if the broth was vegetable or not. I found this a little disconcerting, that they were unable to tell us if an item the offer had any meat in it or not. It is an important consideration for many people. My father had the soup, and said it was fine. although he did say it would have been nice if something had been offered with it like a roll, some bread or even crackers. I had a grilled sandwich which was good. I would not make a special trip for it, but it was tasty enough. We did find one of the bartenders a bit off-putting on two of the nights. She was quite loud and while talking to some patrons at the bar they all had quite a lengthy conversation about how horrible southern California is. We are not from there, but if anyone had been, i think they would have been quite annoyed/upset/hurt by the disparaging remarks. I thought it especially odd since it was homecoming/reunion weekend at Kings Point, and there were people in from many areas. The next night it was another loud conversation about how immature the new cadets were. Its not a belief we shared, nor did we think it appropriate given the location and weekend. We took out wine to our room that night. That was really the only thing that marred an otherwise nice stay. Rooms spacious, bed/pillows comfortable, rooms/bathrooms clean. Also, importantly for me, MASSIVE amounts of hot water and EXCELLENT water pressure!