“Cinderella is not customer-friendly. Don't stay here!”
We needed to stay on Grand Island, NY, so we contacted this property. They were very unfriendly; a true mom-and-pop shop, except this time with a bad attitude.
We had some questions about the rates, so we called ahead. We were told that they don't give rates over the phone. I asked how we were supposed to get the rates. The guy said, "Well, that's YOUR problem."
If you're tempted to stay here, take my advice. Don't!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 June 2009
We apologize for any inconvenience you experienced with our company in the past. As of May 24, 2009 Cinderella Motel & Campsite is under new management.
Thank you, Management of Cinderella Motel & Campsite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC