I have previously stayed at the La Quinta Hotel before and did not have a pleasant stay but I wanted to give them a second chance, I recently and booked through another hotel company rather than booking direct. My room got stuffy at night and when I switched on the fan it created a loud noise...but, my main problem has been the staff...
...I wanted to stay an extra night because of illness and so I went direct with hotel and called the front desk. The lady quoted me $151 including tax which I accepted and then she put me on hold...I waited a while until I finally hung up the phone and called her back. She explained that the price had gone up and she was now quoting me $170 inc tax...I felt really stressed and ill at the thought of beening scammed yet again!
I asked her to call the manager and she returned the call and said the manager would give me the room for $160 inc tax. I decided to stay and write a review to say be careful with this hotel!
As we all know, customers are important but I have never felt so scammed! I feel unappreciated as a customer and I would hate for you to go through all the stress that I am going through.
Go somewhere else where you and your wallet is appreciated! I will never ever stay with La Quinta ever again, I will not recommend La Quinta to anyone!
- La Quinta Garden City
- Garden City La Quinta
