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Woodcliff Hotel and Spa – reviews, photos


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74% Recommend
4.0 of 5 stars 59 reviews
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Couldn't have been better

Woodcliff Hotel and Spa

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5 of 5 stars
wheslink   1 contribution
Buffalo NY
27 Oct 2009 | Trip type: Business

We held a conference at the Woodcliff in October, 2009. I have heard nothing but good things about the hotel, aside from the uncontrollable issue of ladybugs - but that wasn't the hotel's fault and it is my understanding the front desk staff did everything they could to make it right with our guests - with a smile and while being very courteous. Everything from the meeting rooms to the hotel rooms to the front desk to the food was great - have heard no complaints at all. Kudos to the banquet staff and meeting setup crew for dealing with our last minute changes and requests so professionally and special thanks to the chef and his crew - all the meals were fantastic, hot foods hot, cold food cold and smiles on all the servers' faces. The housemen were always friendly, and personally, Lincoln was great. He helped me time and again, never without a smile and a kind word. The housekeeping staff always had a smile when I met them in the hallways, which was nice to see. The front desk ladies were amazing. When you can check out 50 women without receiving a complaint - way to go! That's no easy task! The conference sales staff were amazing to work with and that was very much appreciated.

Believe me, whenever I can get the group back to the Woodcliff, I will do it!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Travelled with With Colleagues
  • Member since 27 October 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR9,826 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fabulous job for daughter's Bat Mitzvah

Woodcliff Hotel and Spa

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5 of 5 stars
dancergirlmom   1 contribution
Pittsford, NY
22 Oct 2009

We held our daughter's Bat Mitzvah at Woodcliff this past June. We worked with Jessica Chappel, who was fabulous, in every way. Jessica was always in contact, took care of even the most minute details and was a pleasure to work with always. The staff could not have been more accommodating, and all of our guests raved about the event. Feeding 230 people at one time is not easy - and they pulled it off without a hitch. Our room was perfect, the kids loved the pool, and the grounds make for beautiful photographs. I would recommend this hotel for events or a hotel stay without hesitation!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Travelled with Other
  • Member since 17 June 2009
  • Would you recommend this hotel to a friend? Yes
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Average price*: INR9,826 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful Hotel- can't wait to go back

Woodcliff Hotel and Spa

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5 of 5 stars
mackdickinson   1 contribution
Watertown, New York
13 Oct 2009 | Trip type: Family

My husband and I stayed here with our 3 year old and 9 month old. The staff was very friendly, rooms were very clean and accomodating. Kichenette was great, since we had the children with us. The kids enjoyed the pool. The Breakfast Buffet was one of the best we have been to. Great selection of food for adults and children. Wait staff was more than accomodating for the kids. My husband and I can't wait to go back by ourselves. It was a wonderful weekend!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Travelled with Family with Young Children
  • Age group 25_34
  • Member since 13 October 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR9,826 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
courteous service, attention to detail

Woodcliff Hotel and Spa

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5 of 5 stars
Miminpapa   1 contribution
rochester, NY
13 Oct 2009 | Trip type: Couples

We had our daughter’s wedding reception at Woodcliff last May. Woodcliff’s beautiful facility, friendly courteous staff, excellent food and attention to detail all contributed to making our reception everything we wanted it to be. Sarah Yannello was our event planner. She was very pleasant to work with, but most importantly, she got the job done very well.

Sarah’s many emails, phone calls and updates, kept all the plans running smoothly. She even called me on the day of the wedding to let me know we were running out of gift bags for our out of town guests. Everything else she did was so thoughtful and much appreciated. She worked with us on the big and little kid meals, and a gluten-free meal for one of our guests. She put the grandparents in a room close to relatives. She even coached the bride and groom through the cake cutting and feeding. She left a lovely note, champagne and chocolate dipped strawberries in their luxurious bridal suite. I could go on and on. Sarah, Stepahnie, and the entire staff really worked hard to make sure the event was enjoyable for us and our guests.

All of the doormen and door women we encountered were very helpful in every way possible. One doorman was especially helpful and kind when, late in the evening, I asked him to keep an eye on one of our guests, a woman alone, as she walked out into the parking lot by herself. He assured me he would see to it that she was safe and he did. Little things like that make such a difference.

So many of our guests commented that this was one of the nicest weddings they had ever attended. They raved about the food and the service, along with the atmosphere. Our complements to the chef, kitchen and wait staff and the pastry chef! I certainly would highly, highly recommend the Woodcliff to anyone who is looking for someplace really special for a wedding reception.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 11 December 2003
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR9,826 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Our stay was very relaxing.

Woodcliff Hotel and Spa

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5 of 5 stars
karjim   1 contribution
Rochester
11 Oct 2009 | Trip type: Family

The room was very clean and comfortable. The view was fantastic. We enjoyed the spa experience,the exercise room and pool. The location was great. Very convenient for restaurants and shopping. The front desk personell was very courteous and accomedating.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Travelled with Extended Family
  • Age group 50_64
  • Member since 11 October 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d99570?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR9,826 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Woodcliff Hotel and Spa Also Known As

  • Hotel At Woodcliff
  • At Woodcliff Hotel
  • Lodge At Woodcliff
Address: 199 Woodcliff Drive, Fairport, NY 14450
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