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La Quinta Inn & Suites Elmsford – reviews, photos

2.0 of 5
540 Saw Mill River Road, Elmsford, NY 10523
Hotel amenities
La Quinta Inn & Suites Elmsford
La Quinta Inn & Suites Elmsford
La Quinta Inn & Suites Elmsford
La Quinta Inn & Suites Elmsford
La Quinta Inn & Suites Elmsford
La Quinta Inn & Suites Elmsford
Ranked #3 of 4 hotels in Elmsford
3.0 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    6
    14
    11
    10
    22
Date Rating
Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“It was nursing home!”
2 of 5 stars Reviewed 2 August 2011

We stayed here over the last weekend of July 2011. The rooms were not clean and the hallway was very noisy.
The most disturbing issue was there were multiple rooms a few doors down from us (at least 5) that had elderly people with caregivers living in them! Each morning the hallway was filled with large, clear garbage bags filled with soiled diapers. The smell was horrible. Each trip down the hallway we saw their doors were propped, and the caregivers going from room to room. Carts were left in the hallway with food and cases of drinks for the "residents". It got worse as the weekend wore on. Since we were not in hotel except to sleep, we did not bother complaining to the hotel staff. It appeared they were very aware of the situation as the caregivers carried boxes of free breakfast items back to their rooms from the lobby.
Monday morning vans came and took them away. Not sure where they were going, but it was a sad sight to see them living in cramped hotel rooms, and it definitely was not what I had planned for when I booked the hotel. Never again at LaQuinta.

Room Tip: Not sure any room advice would help
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  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JJRIllinois about La Quinta Inn & Suites Elmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westchester ny
1 review
“Very Nice Hotel For the Price”
4 of 5 stars Reviewed 26 July 2011

I stayed at this hotel and it was very nice for the price and room were very clean staff was great. the only two issues we had were that the pool was indoors and it was like 100 degress in there so it did not makes since to go in a very hot pool and another thing was we orderd from the room service menu that was perovided for us and it was from Generos pizzaria in dobbs Ferry if you Stay Beware of there food. We found little bugs crawling in the Garden salad thank god i looked at it before eating we Ordered a pie pizza it came so burnt you could not bite into it. So we ended going to apple bees which is like a two min drive Overall the stay was great and alot of room the bed was very comfortable and the bathroom was very clean I would recomond this hotel to people. Not to mention they did have contienetal breakfest which was good too.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Johnna08 about La Quinta Inn & Suites Elmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoboken, NJ
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
57 helpful votes 57 helpful votes
“Could have been better”
2 of 5 stars Reviewed 26 May 2011

I was a business traveler who needed a room near Tarrytown. There were two positives. First, I found the staff to be very friendly, unlike other posters. Norman checked me in and was a very nice man. How often does one remember the front desk clerk's name? The room itself appeared to be newly renovated and generally clean.

You can tell that this is a newly renovated hotel. However, you can also tell that management cut corners. The hallways in the back portion of the hotel appear to be old, dirty, dark, and dinghy. I was very concerned that I would be disappointed with the room with the hallways as the first impression.

The worst part was the noise problem. I could clearly hear both neighboring guests very clearly. The walls were so thin that I could tell that my neighboring guests were speaking Italian (which I also speak). The hallway door blocked little noise and I was woken every time someone opened a door.

The amenities were subpar. The hotel has a huge pool, which should be a great amenity. However, it is only open from 9 -6. As a business traveler, I am guaranteed not to be at the hotel during these times. I have to imagine very few people are in their rooms during these times. Secondly, I was VERY disappointed by the fitness center. There were 2 treadmills, 1 step master, and a bike. 3 of which were broken and the fourth looked like it would break any minute. This was probably the worst gym I have ever seen, even for a hotel gym.

The room itself seemed clean but there were some oversights that weakened my experience. The remote was sticky. There was mold in the bathroom. The light by the entrance was out. The front door didn't fit the frame right and rattled.

Also, the area wasn't very accomodating. There were no neighboring restaurants. This seemed to be in a primarily industrial area on a heavily trafficked road.

  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BobAdams111 about La Quinta Inn & Suites Elmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Elmsford hotels

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1 review
1 helpful vote 1 helpful vote
“Awful staff”
1 of 5 stars Reviewed 19 March 2011
1
person found this review helpful

The staff here are unbelievably unhelpful! I had to add a night to my stay and they made it seem like I was making their life unbearable, I then found out they charged my credit card 4 times! When I called to get the problem fixed they put me on hold for 15 minutes, I called back and theynhung up on me twice. Would never recommend this hotel to anyone!

As for the rooms, I found 2 ticks in the bed so ended up sleeping in the chair

  • Stayed March 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Unknown0987 about La Quinta Inn & Suites Elmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui
1 review
“clean, comfortable, welcoming- easy 15 min drive from Ossining”
5 of 5 stars Reviewed 1 November 2010

Highly recommend this hotel to anyone staying in the area! The price was lower than others in the area, yet the room was large, clean and comfortable. Pest-FREE!! Bathroom lovely, with big bathtub. You control the climate in the room. Huge self service breakfast included in price from 5am - 9:30am- even make your own waffles with a waffle iron if you want! Everyone was so nice and polite. We also took some time to explore the neighboring villages at fall foliage and were surprised how beautiful the area is, yet so close to NYC. Lots of small shops scattered throughout. If exploring, good to have a detailed map on hand as need to know lots of small roads that are not on larger maps- say print outs from google map. Wished we could have stayed longer- definitely recommend!

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MauiTravelers2 about La Quinta Inn & Suites Elmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about La Quinta Inn & Suites Elmsford

  • La Quinta Elmsford
  • Elmsford La Quinta
Address: 540 Saw Mill River Road, Elmsford, NY 10523
Price range (per night):* INR6,336 - 8,281

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