I stay here (and other hotels in the area) on a semi-regular basis. On previous occassions it's been average. I found out a year ago that they kept my credit/debit card information on file and asked them to take it off. A year later, I found out that they now maintained information for 2 of my credit/debit cards. Haven't there been enough people hacking into the credit card companies systems much less hacking into the hotel's systems? They also keep other personal information (room preferences) as well.
I had loud neighbors from 9 pm until 12:30 am and I had to ask customer service twice to talk to them. At 4:30 pm the next day my neighbors were loud too. They turned the music volume down after talking to customer service the first time though.
Other than this...it's an average motel. Room service once a week, cable channels (if that), no shampoo, your basic kitchen (stove, dishes, sink, microwave, toaster, coffee pot, fridge, etc.) is provided, no dish detergent in the room, iron board provided, and that's all the "positive" things I can say. Hope this helps.
- Extended Stay East Syracuse
- East Syracuse Extended Stay
