I stayed here twice recently--once in March 2011 and again in June 2011 (since the March stay was so wonderful!) The Residence Inn Syracuse is recently renovated and has lovely, luxurious looking rooms--spacious sitting area, nice flatscreen tv on a great stand that can easily be swiveled to view from the sitting area or bed, very comfortable bed, great kitchen area. Plenty of space and comfortable seats and bed make it a very nice stay!

The staff was incredibly friendly & helpful on both stays--very courteous and clearly wanted to make sure my stay was excellent.

The hotel has great social events--Wednesdays feature "The BBQ"--where food is set out in the social/breakfast area during dinner time (6-7:30). My June 2011 stay coincided with "The BBQ," and I found generous portions of hot dogs, baked beans, macaroni salad, spring mix salad, freshly-cut watermelon, potato chips, & condiments (including fresh-cut lettuce, tomatoes, & onion for hot dogs). Also, canned soft drinks and beer are also provided. All is complimentary!!! I believe Mondays feature a pizza night, so be sure to check what is available for the nights you are booking!

Breakfast is great, with plenty of both hot & cold options--cereal, oatmeal, muffins, toast, bagels, fruit, yogurt, freshly made fruit/yogurt/granola parfaits (delicious!!), waffle machine, and hot options (daily feature of scrambled eggs, potato hash, etc.)

Although I did not use the pool, there is a lovely outside area with seating near the pool. Also, the hotel is conveniently located near the airport, and the hotel/restaurant area in which it is located means that a few restaurants, including a very nice Ruby Tuesday's are just an easy 2 minute walk from the front door.

I love this hotel!! I will absolutely stay here again and highly recommend it!!

During our 10-day stay at Residence Inn Syracuse, NY, my 4-yr old contracted strep AND fifth disease AND roseola. The room was never vacuumed and never restocked even when we made the requests to the manager. Our family travels a lot and this was by far the worst hotel stay in my life.
The staff was so unprofessional and the room was DANGEROUSLY filthy. I wonder if this is violation of some health code. Do not put your family or yourself at risk by staying at this hotel. This hotel should be out of business.

Recently spent three nights here with three friends, as were were in town for the Women's national bowling tournament. Although the location seems to be in an older industrial area, the street that this hotel is on is surrounded by many other hotels and a few restaurants. It was very quiet for being as close to the tollway as it was.
The front desk staff was prompt and allowed us to choose either a first or second floor suite. The room was very nice - clean and bright with windows on two sides. A full size refrigerator and microwave, along with dishes, glasses and silverware were very appreciated since we kept accumulating left-overs from the restaurants we ate at! Furniture is all relatively new - sort of a "retro" theme which looks nice.
Breakfast was good, when we had a chance to eat. Scrambled eggs, a potato/onion/pepper/sausage hash, bagels, muffins, yogurt with granola, fruit, toast, juices, etc. The attendant in the breakfast area was very nice and when we said we would be up too early for breakfast the second two days, she encouraged us to take whatever we wanted back to the room and that she could help us in any way early the next mornings, as she would be on shift at that time.
The only noise we encountered were from the people walking around upstairs from us in the bedroom areas - creaky floors. Not much that can be done about that.
Otherwise, we had no issues and enjoyed our stay here. It was my first time to a Residence Inn and I will surely consider using them for more trips in the future!

I had to go to New York for a few days and was looking for a good place with kitchen amenities. This hotel served me well though the service was not something to talk about. The breakfast offered was just about ok to survive. However, I didn't complain much as it was right for me to visit the nearby businesses and conduct my business. Overall a good place but service and breakfast can be made better.