We were surrounded by 3 roads/highways right by our window, the noise of trucks, cars and buses all night long keep us awake. For $200 a night I guess I expect to sleep....
The room itself was ok it did have a kitchen with cook top which we like. But two sets of blinds, a bar stool and TV stand were all broken which was strange. The pool and hottub were too filthy to use. The hottub was only 1/2 filled with white funk on the walls of the pool. It didn't look remotely clean or useable.
As usual with Marriot the pillows were awful, small and thin. I don't get Marriots its either hit or miss. When they are good they are REALLY good when they are bad they are really bad, no in between here.
Marriot rewards is a joke, we have tried 3x to use our "free" night, yet we are NEVER allowed to use it they always have a reason.
Pro's-kitchen with cooktop (no stove), 3 resturants close by, close to grocery store, right off highway (both good and bad for noise), lot's of good cable channels.
Cons-noise, pillows, dirty pool and room with broken items.
Room Tip: back of hotel away from roads
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 October 2011
We’re very sorry to hear you were not happy with your stay, though we appreciate the feedback. You’re absolutely right: Guests should expect a quiet and comfortable stay, with everything in working order. I have already relayed your comments to our maintenance staff.
It is quite rare that we get noise complaints regarding outside traffic, as our hotel is set back from the major roads. It does occasionally happen, but please understand that this is not the norm.
I hope you will keep us in mind the next time you are in the area, and give us another shot. I’m confident we can make your next stay comfortable and welcoming. And please do not hesitate to call me directly to further discuss these matters. Maya Soler, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC