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LaGuardia Airport Hotel – reviews, photos

3.0 of 5
100-15 Ditmars Boulevard, East Elmhurst, NY 11369 (Formerly Wyndham)
Hotel amenities
LaGuardia Airport Hotel
LaGuardia Airport Hotel
LaGuardia Airport Hotel
LaGuardia Airport Hotel
LaGuardia Airport Hotel
LaGuardia Airport Hotel
Ranked #4 of 10 hotels in East Elmhurst
3.5 of 5 stars 159 Reviews
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159 reviews from our community

What travellers say about this hotel
  • Very helpful(4)
  • Next morning(3)
  • Clean and quiet(3)
  • Shuttle drivers(3)
Traveller rating
    33
    49
    39
    18
    20
Only show reviews for Family (15) | Couples (37) | Business (28)
Date Rating
Monterrey, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Dirty, old, smelly, and terrible manager.”
1 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

I did a reservation here, because I thought location was convenient, and I did not believed the terrible/bad reviews. Now I know that all bad reviews were true.

Lobby is OK... When I arrived there were several customers complaning because WiFi was not working.

Then I took the elevator and when the elevator doors opened I could not believe my eyes. The walls of the corridor were gray/green, the whole aspect of the hotel was very creepy. Looking at the end of the corridor I could see darker figures on the walls... Or this hotel was very dirty or it was hunted by ghosts.

When I got to the room, it was very smelly. The pictures posted in tripadvisor showing the old green carpet are 100% representative. The Air conditioner was making a strange noise... I tried to connect to the internet but nor the wireless nor the wire were working. I just though that was an horror movie. Something inside me told me that the decision of being there was very wrong, so I decided to leave.

15 minutes after check-in, I was going down to the lobby again. I asked to talk with the Manager (Lakisha I believe was her name), and she did not agree I was trying to leave. She wanted to charge the whole rate, for only 15 minutes in the room.

After a discussion, I managed to get out, with full reimbursment. But I can tell it was hard. Please, if you do not believe me, read the reviews about the bugs and poor maintenance. Look at the pictures, and stay away for your own safety.

Room Tip: Stay away from this hotel
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  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Marielitas about LaGuardia Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles Oddone, General Manager at LaGuardia Airport Hotel, responded to this review
20 April 2012
Dear Marielitas,
My sincere apologies for your unfortunate experience at our hotel. Our hotel and staff has been consistantly noted for a pleasant and hospitable staff, so you can understand my concern when I read your comment about one of our managers. The moment your letter was posted you can be assured the issue had been addressed. If you return to New York in the near future please feel free to contact me, we would love the opportunity for you to reconsider giving us another opportunity to regain your confidence in our service.
Sincerely,
Charles Oddone
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis MO~USA
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Great Staff!”
5 of 5 stars Reviewed 13 December 2011
4
people found this review helpful

Basic no frill hotel with great location near LGA airport. Hotel is clean with a very welcoming lobby area. Free Continental Breakfast with many choices. The hotel staff-- from the courtesy van drivers, bartenders/waiters and front desk help could not have been nicer. They are what make the hotel "excellent".

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RickFSt_LouisMO_USA about LaGuardia Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quito
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Best deal around the airport, decent breakfast, free wifi and shuttle”
4 of 5 stars Reviewed 12 December 2011
6
people found this review helpful

If you're flying and using LGA, this is the best hotel for the price. Yes, it's true the hotel is a little bit old, but if you're not much around at the hotel room, like we were, because we went to Manhattan and came back late, then this is the best place. If you're not going to be hanging around, except to shower sleep, wake up next morning, have breakfast and go about your business, then this is the best place around new york you can get. We were checked in early since our flight arrived around noon, and that was great, we had a midnight flight and arrived at noon, so after a long flight of 12 hours, and letting us check in early was a great blessing. Kudos to the staff.

Breakfast is good for a complimentary, continental one, you have coffee and at least two kinds of juices, cream cheese and bagels, white and rye bread,danish pastries, three to four kinds of muffins, cereal, yogurt, apples, oranges, and bananas, so it's not that bad if you are spending a few nights here.

Good thing is that this hotel is near the bus stop that goes to Flushing if you want to go to Chinatown, and it's not that close to Manhattan, real time is about 90 minutes including the walk and the wait at the bus stop right across the bridge. So it really pays if you're out all day out in Manhattan.

Wifii worked perfectly in our room, our room was sizable for New York, the heat was working when we were there, and we didn't even need it. Bathroom amenities are alright, your standard drying soap, and oil sucking shampoo, which leaves your hair very dry. You can also brew the coffee they provide, not that good, but it's good to know it's there. There is an ironing board and iron supplied if you need take care of your shirts or suits.

Bed was very comfortable, and clean, chances that you get bedbugs or any of other crazy exaggerations from other reviews is very slim, look at the majority of the reviews and you'll know that odds are really against getting bad service. I hope you enjoy this place because it's really the best deal around the area.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask noreservationec about LaGuardia Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA county, California
Senior Contributor
40 reviews 40 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Great staff, dated rooms”
2 of 5 stars Reviewed 9 December 2011
2
people found this review helpful

I booked this room at the last minute using an app on my phone. The pictures and reviews seemed okay, so I thought. I was in a hurry and didn't read all the reviews. The place was a little hard to find using mapquest but it's right across from the airport. There is a bar/restaurant in the lobby. Other than that if you want food they have lots of vendors who deliver but there's nothing to eat in the area. There is a shuttle that runs about every 30 minutes to the airport which is across the street. What I didn't like about this hotel was that it is very dated. There isn't even a comforter on the bed but instead a blanket. You can hear the traffic passing by and there was a really bad odor in the room as if they didn't wash the sheets. I complained and the staff was very nice and moved me to another room that didn't smell quite as bad. I ordered pizza and ate at the bar since the smell in the room made me lose my appetite. I wouldn't stay here ever again but for someone on a budget that isn't very picky with rooms this might be okay. I got this room from the iphone app called hotel tonight for $130 on a Sunday night. Luckily I was only there for a few hours and stayed up talking to my friend. This place would be okay if they used fresh linens and had a comforter on the bed and got rid of the odor in the rooms.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask saranicolexoxo about LaGuardia Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Great hidden gem”
4 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

I recently held a series of events at LaGuardia Airport Hotel. Not only did the sales staff make it affordable to hold the event, the entire catering staff worked their tails off to provide excellent, friendly, accommodating service. One of our event attendees commented that they had never seen a staff work so hard and enjoy their work together so much.

This place is quiet, clean, affordable, and welcoming.

I couldn't have asked for a better experience!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChicagoL4239 about LaGuardia Airport Hotel
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Additional Information about LaGuardia Airport Hotel

  • Hotel Laguardia Airport
  • Laguardia Airport East Elmhurst
Address: 100-15 Ditmars Boulevard, East Elmhurst, NY 11369 (Formerly Wyndham)
Price range (per night):* INR5,558 - 8,115

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