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Ramada Cortland Conference Center – reviews, photos

2.5 of 5
2 River St., (fomerly Holiday Inn Cortland), Cortland, NY 13045
Hotel amenities
Ramada Cortland Conference Center
Ranked #6 of 9 hotels in Cortland
3.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    8
    9
    8
    5
    13
Date Rating
Corning, New York
1 review
4 helpful votes 4 helpful votes
“Terrible, sleeping with bed bugs. 2 of 4 had rashes from bites.”
1 of 5 stars Reviewed 13 November 2011
4
people found this review helpful

Avoid! itched all night from bed bugs. restaurant staff told us we were being seated then threesome from outside of the restaurant intercepted our hotess and sat down where we were going to. hostess acted like nothing had happened. haha we left. hoping my friends got a refund at room 131. horrible experience for CORTACA weekend. pathetic. goodbye Ramada Cortland NY, never a thought.

  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Andy S about Ramada Cortland Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tmaggs619, Public Relations Manager at Ramada Cortland Conference Center, responded to this review
17 May 2012
Thank you for taking the time to share your experience at our hotel and I am very sorry we did not meet or exceed your expectations during the stay.

I would like to let you know that we have not had bed bug here at the Ramada, and we have had people like yourself who thought they saw or come in to contact with them, but I came assure you that every time anyone believes they have seen or come in to contact with bed bugs we do a full investigation. We close down the room until the local pest control company arrives to investigate the claim. We have had our pest control company investigate that room, and it was found that there were no bugs of any kind found in room 131. We don’t want bed bugs anymore than your want to see them. They are brought to us, and it is a very expensive treatment to get ride of them.

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
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Eastham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Everything we wanted”
4 of 5 stars Reviewed 7 November 2011

We spent 4 nights here at the beginning of November while visiting our son in Ithaca and were happy to have a great experience. The housekeeping and maintenance departments were obviously well trained as the rooms were clean and everything worked as it should. The pool was warm and clean and the front desk staff helpful and courteous. The rate was quite reasonable and we will certainly stay here again on our next visit.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cove_Bluffs_Motel about Ramada Cortland Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tmaggs619, General Manager at Ramada Cortland Conference Center, responded to this review
17 May 2012
Thank you for taking the time out of your schedule to share your comment about our hotel

As a valued guest, your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We know you have a choice in hotels and we are delighted that you chose ours. We hope to see you again!

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
valley stre
2 reviews
1 helpful vote 1 helpful vote
“the Bates Motel”
1 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

Overall my room had sticky carpeting and slick upholstery and filthy window treatments I turned the light switch on with my elbow and put the tv remote in a baggie before i picked it up. I am not ocd either. I never put my self under the covers and wore socks and shoes in the room. The curtain was broken so I couldn't even get fully comfortable because I was on the ground level. There was air freshener overdose and towels sculpted into animals. The cleaning folks should spend less time sculpting and spraying and more time cleaning. However in their defense no reasonable amount of effort would help this situation. This ramada has to be totally redone to come up to ramada standards. Now I will never go to another ramada ever unless i saw the place in person first. This is NOT likely to ever happen. What a waste of 108. dollars. I feel like I was tortured and my money was in essence flushed down the toilet. Let's not discuss the bathroom. Circa 1970=gross This is the "Bates Motel 2011" Ramada should be very very ashamed of this property and get rid of it. I expect to hear from management after taking the time to fill you in regarding this horror. Must be really scary on Halloween. Not even joking!!! Jane K. Valley Stream new york

Room Tip: would only recommend going somewhere else...sorry.
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  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jane k about Ramada Cortland Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tmaggs619, General Manager at Ramada Cortland Conference Center, responded to this review
17 May 2012
Thank you for taking the time to share your experience at our hotel and I am very sorry we did not meet or exceed your expectations during the stay.
I would appreciate the opportunity to speak with you further about your stay, please contact me at your convenience and I will make right your past stay.

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Clean and comfy”
4 of 5 stars Reviewed 16 October 2011

I stayed in Cortland for a conference in Ithaca because all of the hotels in Ithaca were either booked solid or almost twice the price as the Ramada in Cortland. It was very clean and the beds were quite comfortable. The location was great, too - right off the interstate and very close to Ithaca. The phone in the room didn't work, but I didn't need it, so I didn't care. The only real problem was that the blackout curtains were sort of hidden from sight and therefore we had to deal with light from the parking lot lights and the giant Ramada sign lighting up our room all night. When we mentioned the problem to someone, they explained that the blackout curtains were actually behind the sheer curtains. Somehow my friend and I both missed them and lost sleep because of it. Our fault, not Ramada's!

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jodi C about Ramada Cortland Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tmaggs619, General Manager at Ramada Cortland Conference Center, responded to this review
17 May 2012
Thank you for taking the time out of your schedule to share your comment about our hotel

As a valued guest, your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We know you have a choice in hotels and we are delighted that you chose ours. We hope to see you again!

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“Convenient, clean and fully equipped.”
4 of 5 stars Reviewed 29 September 2011

We ended up at the Ramada after using the Priceline website late that afternoon -- what a great deal for a nice hotel. Easy parking, nice pool, good restaurant, and comfortable bedroom and bathroom. Would have been nice to have an elevator, but one flight of stairs is not too onerous.

Room Tip: If your room overlooks the interior, ask for one over the pool rather than over the meeting hall.
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask PetBev about Ramada Cortland Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tmaggs619, General Manager at Ramada Cortland Conference Center, responded to this review
17 May 2012
Thank you for taking the time out of your schedule to share your comment about our hotel

As a valued guest, your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We know you have a choice in hotels and we are delighted that you chose ours. We hope to see you again!

Again, thank you for sharing your experience and if I can be of assistance to you, don't hesitate to contact me directly at 607 756 4431.

Thank you,
Tanya Maggs
Ramada Cortland General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ramada Cortland Conference Center

  • Ramada Cortland Hotel
  • Cortland Ramada
Address: 2 River St., (fomerly Holiday Inn Cortland), Cortland, NY 13045
Price range (per night):* INR4,977 - 7,493

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