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Comfort Inn Cortland – reviews, photos

2.0 of 5
2 1/2 Locust Avenue, Cortland, NY 13045
Hotel amenities
Comfort Inn Cortland
Comfort Inn Cortland
Comfort Inn Cortland
Comfort Inn Cortland
Comfort Inn Cortland
Ranked #9 of 9 hotels in Cortland
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    5
    2
    6
    3
Date Rating
New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“I was suprised”
4 of 5 stars Reviewed 7 March 2011

The Comfort Inn was a very nice Motel , I was suprised by how clean and well kept the place looked,after reading old reviews. It looks as if they are in the process of redecorating . I was lucky and got a new room. The staff was pleasant , I checked in early and had no problem . The free breakfast was also great. I will stay there again.

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask biggrace about Comfort Inn Cortland
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Lancaster, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“needs major update”
2 of 5 stars Reviewed 26 June 2010

The only good thing about this place was its convenient location-right off I-81 and near restaurants and services. It needs total remodeling- it looks like it was build in the 70's and never changed. Breakfast area was unappealing, couch in lounge area had stuffing falling out, wallpaper was peeling in the halls, just to name a few things. The room itself was ok, but everything else was in poor condition.

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask rnks17 about Comfort Inn Cortland
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Long Island
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“room was clean, but exterior needs work”
2 of 5 stars Reviewed 19 October 2008

One night stay for a college visit. Hotel exterior was in sorry shape. Our room was surprisingly clean however. The staff was polite. The attached restaurant had decent food but no adult beverages.

The hotel allows dogs and that can be problematic. We had dogs that the owners let roam free outside our window at night and they barked costantly. Once they were back in their room it was not any better. The echo of dogs barking in the halls kept us up at night.

Unless you have a pet and need a place that accepts them I would avoid this hotel.

Stayed October 2008
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Ask danswebs about Comfort Inn Cortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
1 review
“Absolutely disgusted!”
1 of 5 stars Reviewed 18 August 2008

My husband, mother, and 1yr old stayed at the Comfort Inn after reading such good reviews here. I wasn't expecting deluxe accommodations, but I do expect a hotel/motel at any price point to be clean. We had two rooms and both were filthy. The carpets in both were very damp and within 2 hrs of crawling/walking around my baby's hands, feet, and knees were covered in black gunk. Given the dampness of the carpet I can only assume it was mold/mildew. The shower in my mothers room was also covered in mold/mildew. The curtains hanging on the windows were practically threadbare as you could see the light shining through the worn out patches. Had we not already set up all our baby's stuff (porta crib etc) we would have packed up and stayed somewhere else. Upon checkout I told the lady at the desk that I thought they'd want to know that the carpets are damp, musty, and dirty. She said, yes, we have a problem with moisture but that they couldn't be dirty because they are vacuumed regularly. She wasn't the least bit concerned or apologetic about the terrible state of our rooms. I would never stay here again.

  • Liked — location
  • Disliked — filthy
  • Stayed August 2008, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask upstatetraveler22 about Comfort Inn Cortland
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Rice Lake, WI
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very pleased”
5 of 5 stars Reviewed 3 August 2008

Great location, helpful staff, great breakfast and good room.

Stayed here with a large group. The location was quiet and convenient. The staff were efficient and helpful. The continental breakfast was very satisfactory. Lots of options, hot waffles, many kinds of muffins, fruit, sausage, eggs, juices, cereal..etc very very good. The rooms were satisfactory. The rooms were as expected, beds comfortable, bathrooms good. Stay here! very nice place.

  • Liked — The great continental breakfast and location
  • Disliked — NO ELEVATORS...??
  • Stayed July 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask lil_traveller22 about Comfort Inn Cortland
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Additional Information about Comfort Inn Cortland

  • Cortland Comfort Inn
Address: 2 1/2 Locust Avenue, Cortland, NY 13045
Price range (per night):* INR5,983 - 8,779

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