Staff is gracious and helpful, room cleanliness an issue. Hotel is very close to airport and reasonably priced, especially for park and fly. Arrival was very good as original reservation was incorrect (not a hotel issue). Front desk got us a room right away. Room itself was "OK". Used the pullout couch - there was 'something' black and hard just under the cushions (unsure what it was) and hotel really needs to invest in new mattresses/spring sets - son felt like he was sleeping on a "chain link fence". Found long dark hair in sink AND in tub. Up too early the next morning for scheduled breakfast, however staff knew our shuttle time in advance and made sure to put food out for us - over and above expectation. Shuttle driver/breakfast attendant got us to the airport quickly. Upon return found car battery drained (rule of thumb - "auto" headlights are not so "auto"). Josh was very helpful in trying to start vehicle and making us comfortable in lobby lounge while we waited for AAA.

The motel is okay if all you need is a place to lay your head for one night. If you don't mind carrying your suitcases up two flights of stairs, then this is the place for you! If you prefer that management shrug their shoulders helplessly when you tell them that your non-smoking room has been smoked in, then you'll love this motel.

If you are traveling with a family of 5 or more you know that your choices for hotels with "suite" rooms are somewhat limited. We made our reservation for a quick overnight stay at the Comfort Suites because of its location next to the Buffalo Airport, and because other suite hotels in the vicinity were about $60-70 more expensive.

This two-story hotel does not have an elevator, but that seems to be typical of other two-story hotels in the area. If it makes a difference, be sure to ask for a room downstairs.

Our late-night check in was quick and easy. The helpful woman at the counter even offered to help us carry our luggage upstairs. Check out was just as easy with a receipt placed under our door in the morning.

The hotel and our room both showed some wear and tear but nothing that could be considered extreme. The lobby and breakfast area were clean and the breakfast food was typical for most hotels--a few hot selections, cereals, yogurt, etc.

Our suite room was a little snug, but reasonable for an older hotel. The mattresses were on the soft and spongy side. The sofa bed was unusable for anyone-child or adult. It leaned downward toward the foot end of the bed, the thin mattress offered no padding from the protruding springs, and the bar under the mattress jutted up in ones back. Our 11-year-old could not sleep on it, and we ended up putting the mattress on the floor which was passable for 5-year-old twins who were too sleepy to notice.

The bathroom was also a little tight, but clean. The diverter for the shower head did not work well-only about 40% of the water came through the shower head with the rest pouring out of the spigot--and this at a hotel that asked us to save water by not having towels washed if we could reuse them.

Heating and air conditioning were supplied by an older wall unit under the window, with the thermostat control located on the unit itself. It worked ok once we determined a comfortable setting for the dial (there is no temperature readout).

For an overnight stay and to save a few dollars this hotel will do just fine. However, I don't think I would recommend it for an extended stay if you are used to the amenities, condition, and space of newer hotel properties.

I stayed at this hotel and it is a great place with a great location. Very close to the airport, car rentals, Niagara Falls and City of Buffalo. Staff is very polite and friendly. Great breakfast!