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Holiday Inn Express Buffalo Airport – reviews, photos

2.5 of 5
131 Buell Avenue, Cheektowaga, NY 14225
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Holiday Inn Express Buffalo Airport
Holiday Inn Express Buffalo Airport
Holiday Inn Express Buffalo Airport
Holiday Inn Express Buffalo Airport
Holiday Inn Express Buffalo Airport
Holiday Inn Express Buffalo Airport
Ranked #7 of 16 hotels in Cheektowaga
3.5 of 5 stars 120 Reviews
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120 reviews from our community

What travellers say about this hotel
  • Very clean(7)
  • Beds were comfortable(3)
  • Flat screen TV(3)
Traveller rating
    31
    62
    20
    3
    4
Only show reviews for Family (37) | Couples (25) | Business (18)
Date Rating
Ewing NJ
Top Contributor
55 reviews 55 reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
“Typical Holiday Inn Express”
3 of 5 stars Reviewed 13 December 2011
2
people found this review helpful

This HIE is directly across from BUF Airport. Rooms are large, clean and quite. The staff is friendly however, I arrived late and realized I forgot my IPhone cable at home. I called the desk to see if they had one I could borrow. They did not not, but said that many people call with the same request. I suggest management get a couple of cables of this type, for loan. That would have made the difference between a typical stay and an exceptional stay.

Room Tip: Rooms facing the airport are probably a bit noiser.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Babelow about Holiday Inn Express Buffalo Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne Hart, Owner at Holiday Inn Express Buffalo Airport, responded to this review
27 December 2011
Thank you for taking the time to review our hotel and for your nice comments. I will pass the suggestion of IPhone cables on to our General Manager. Thank you for your suggestion and for staying with us at the Holiday Inn Express Buffalo Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Ont.
Senior Contributor
47 reviews 47 reviews
Reviews in 12 cities Reviews in 12 cities
50 helpful votes 50 helpful votes
“Good Hotel for overnight before a flight”
4 of 5 stars Reviewed 8 December 2011
3
people found this review helpful

We stayed here for 1 night before a morning flight out of Buffalo airport. We were a family of 4 and had booked a king suite stay and park package (all that was left that could accomodate us). Husband and I shared the king and 2 sons the sofa bed, which they found uncomfortable, but it was only 1 night. Overall the room was clean and comfortable. Nice bathroom, no tub though, only a shower. Mini fridge and microwave. Decent complimentary breakfast in the a.m.- coffee, eggs, bacon, toast, sweet rolls, yogurt, fruit, cereal etc. - definitely enough for most people.
Located right by the airport, only about 3 minute drive, and they supply a free shuttle, as well as parking up to 14 days. The parking area is right by the hotel so we felt safe leaving our vehicle there. We just called the hotel after we arrived back in Buffalo and they sent the shuttle right over. I read on this site that the staff are not helpful, but we found anyone we dealt with to be fine.
Over all I would say we had a good experience and would definitely consider this hotel again.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask daisylooHamilton about Holiday Inn Express Buffalo Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kutztown, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Decent Airport Hotel”
4 of 5 stars Reviewed 20 November 2011
3
people found this review helpful

This Buffalo airport hotel is new, clean, has a pool, a great maintenance staff (we needed a new phone in the room), across the street from the airport, fairly quiet and a good deal.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John C about Holiday Inn Express Buffalo Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
1 review
7 helpful votes 7 helpful votes
“Terrible Customer Service/Front Desk Staff”
1 of 5 stars Reviewed 31 October 2011
8
people found this review helpful

Travelled to Buffalo for a leisure trip. The front desk staff was unprofessional. TV service (ability to rent movies in rooms and volume control issues) was completely unsatisfactory the entire weekend. No offer to address issue on behalf of staff other than unplug TV and reboot system. Advertises late check out, but was not available when our family requested with no explanation other than- 12 o'clock check out! Phone call to management after check out with NO RETURN PHONE CALL! Really one of the WORST hotel experiences my family has ever had.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Canberra
Senior Contributor
31 reviews 31 reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
“Just OK”
3 of 5 stars Reviewed 22 October 2011

This is a large hotel, and we found it clean and comfortable enough for one night. Check in was OK, once the man on the desk had played the game of leafing through paperwork and ignoring me for a minute or so. Only problems with the room were the absence of a refrigerator and, just as annoying, absence of wifi in the rooms (it was available only in "public areas" ie the tiny lobby, and meeting rooms - even Motel 6 does better than this with wifi.) An Ethernet port is quaint but no help if you are traveling with an Ipad. Hotel location is close to Buffalo Airport, but you will need a car if you want to eat anything other than breakfast as there is nothing walkable nearby. Overall it served it's purpose but there are plenty of other hotels around the airport which are probably worth a look.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Tom D about Holiday Inn Express Buffalo Airport
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Additional Information about Holiday Inn Express Buffalo Airport

  • Holiday Inn Express Cheektowaga
  • Holiday Inn Cheektowaga
  • Cheektowaga Holiday Inn
Address: 131 Buell Avenue, Cheektowaga, NY 14225
Price range (per night):* INR6,878 - 9,171

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